facebook tracking Riverside, La Crosse WI: CMS Ratings & Inspections
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Riverside

All states › Wisconsin › La Crosse › Riverside

2575 S. 7th St. La Crosse, WI 54601 · La Crosse County

(608) 406-3900

All 4 nursing homes in La Crosse, WI (4 take Medicaid)

Accepts Medicare Accepts Medicaid 123 certified beds Non profit

CMS certification number 525455 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Riverside a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Riverside as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 13 citations in the last three years. CMS imposed 1 penalty, including $14,069 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 2 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.53 hours per resident per day at Riverside, above the Wisconsin median of 4.04 (US median: 3.72). About 1.22 of those hours are from registered nurses. On weekends it falls to 4.09 hours, 10% below its all-week average. 47.9% of nursing staff left within a year (Wisconsin median 45.7%).

Nursing care per resident per day 4.53 hours
Above the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.22 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.09 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 47.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 38.7% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds123
Residents per day 99 About 80% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1990
Legal business nameBETHANY LUTHERAN HOMES, INC.

Paying for care at Riverside: Medicare and Medicaid

Riverside is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 15, 2026 and found 5 deficiencies. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at Riverside across 4 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 22, 2025 (complaint inspection). The most common areas cited were pharmacy service (3) and resident rights (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, January 22, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

January 15, 2026 · 5 citations

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Feb 12, 2026)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Feb 12, 2026)

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Feb 12, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Feb 12, 2026)

DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Potential for more than minimal harm · Administration Deficiencies · Tag F0849 · Deficient, Provider has date of correction (Feb 12, 2026)

January 22, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection

JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Past Non-Compliance (Jan 10, 2025)

August 29, 2024 · 3 citations

EProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Sep 20, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 20, 2024)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 20, 2024)

August 9, 2023 · 4 citations

EKeep residents' personal and medical records private and confidential.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0583 · Deficient, Provider has date of correction (Aug 30, 2023)

DEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Aug 30, 2023)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Aug 30, 2023)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 30, 2023)

Questions to ask on a tour of Riverside

  1. Inspectors cited the home at the immediate-jeopardy level on January 22, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on January 22, 2025. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $14,069 in fines.

DateTypeAmount or length
Jan 22, 2025 Fine $14,069

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 3/5
August 2026 4/5 4/5 5/5 1/5
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Location

Hospitals near Riverside

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Benedictine Manor of LaCrosse La Crosse · 0.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 80 beds · Medicaid
Bethany St Joseph Care Center La Crosse · 1.8 mi away ★★☆☆☆ Inspection 3/5 · Staffing 4/5 100 beds · Medicaid
Hillview Health Care Center La Crosse · 2.1 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 37 beds · Medicaid
Onalaska Care Center Onalaska · 7.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 80 beds · Medicaid
Mulder Health Care Facility West Salem · 11.7 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 87 beds · Medicaid

More nursing homes near Riverside ›   All nursing homes in La Crosse ›

Compare Riverside with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/la-crosse/riverside/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.