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Neighbors - East Neighborhood (The)

All states › Wisconsin › Menomonie › Neighbors - East Neighborhood (The)

658 Howison Circle Menomonie, WI 54751 · Dunn County

(715) 232-2661

All 4 nursing homes in Menomonie, WI (4 take Medicaid)

Accepts Medicare Accepts Medicaid 46 certified beds Government

CMS certification number 525713 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Neighbors - East Neighborhood (The) a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Neighbors - East Neighborhood (The) as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 13 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.91 hours per resident per day at Neighbors - East Neighborhood (The), below the Wisconsin median of 4.04 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 3.63 hours, 7% below its all-week average. 83.9% of nursing staff left within a year (Wisconsin median 45.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 3.91 hours
Below the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.57 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.63 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 83.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 77.8% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds46
Residents per day 45 About 98% of beds filled, on average
OwnershipGovernment - County
Payment acceptedMedicare and Medicaid
Certified sinceOctober 2013
Legal business nameCOUNTY OF DUNN

Paying for care at Neighbors - East Neighborhood (The): Medicare and Medicaid

Neighbors - East Neighborhood (The) is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 7, 2026 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at Neighbors - East Neighborhood (The) across 6 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 13, 2024. The most common areas cited were infection control (4) and quality of life and care (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 13, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

July 20, 2026 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Aug 17, 2026)

January 7, 2026 · 4 citations

FEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0887 · Deficient, Provider has date of correction (Feb 7, 2026)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Feb 7, 2026)

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Feb 7, 2026)

DProvide routine and 24-hour emergency dental care for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0790 · Deficient, Provider has date of correction (Feb 7, 2026)

October 20, 2025 · 1 citation · includes complaint inspection

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Oct 31, 2025)

September 26, 2024 · 4 citations

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Oct 26, 2024)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Oct 26, 2024)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Oct 26, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Oct 26, 2024)

February 13, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Mar 13, 2024)

August 30, 2023 · 2 citations

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 15, 2023)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 15, 2023)

Questions to ask on a tour of Neighbors - East Neighborhood (The)

  1. Inspectors cited the home at the actual-harm level on February 13, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on October 20, 2025. How are staff trained, and how are concerns reported?
  3. Nursing staff turnover was 83.9% a year. How many of the staff come from agencies?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 3/5 5/5
August 2026 5/5 4/5 4/5 5/5
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Location

Hospitals near Neighbors - East Neighborhood (The)

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Neighbors - West Neighborhood (The) Menomonie · 0.0 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 46 beds · Medicaid
Neighbors - Central Neighborhood (The) Menomonie · 0.1 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 45 beds · Medicaid
American Lutheran Home-Menomonie Menomonie · 1.7 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 37 beds · Medicaid
Glenhaven Glenwood City · 17.9 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 44 beds · Medicaid
Dove Healthcare - West Eau Claire Eau Claire · 18.1 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 83 beds · Medicaid

More nursing homes near Neighbors - East Neighborhood (The) ›   All nursing homes in Menomonie ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/menomonie/neighbors-east-neighborhood-the/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.