facebook tracking Shorehaven Health & Rehab Center, Oconomowoc WI: CMS Ratings
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Shorehaven Health & Rehab Center

All states › Wisconsin › Oconomowoc › Shorehaven Health & Rehab Center

1305 W Wisconsin Ave Oconomowoc, WI 53066 · Waukesha County

(262) 567-8341

All 2 nursing homes in Oconomowoc, WI (2 take Medicaid)

Accepts Medicare Accepts Medicaid 88 certified beds Non profit Continuing care retirement community

CMS certification number 525560 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Shorehaven Health & Rehab Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Shorehaven Health & Rehab Center as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 10 citations in the last three years. CMS imposed 1 penalty in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 5.44 hours per resident per day at Shorehaven Health & Rehab Center, above the Wisconsin median of 4.04 (US median: 3.72). About 1.29 of those hours are from registered nurses. On weekends it falls to 4.89 hours, 10% below its all-week average. 36.2% of nursing staff left within a year (Wisconsin median 45.7%).

Nursing care per resident per day 5.44 hours
Above the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.29 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.89 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 36.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 14.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds88
Residents per day 73 About 83% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 1995
Legal business nameLUTHERAN HOMES OF OCONOMOWOC INC.

Paying for care at Shorehaven Health & Rehab Center: Medicare and Medicaid

Shorehaven Health & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 11, 2025 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 10 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 10 citations at Shorehaven Health & Rehab Center across 5 inspection dates, 3 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on June 25, 2024. The most common areas cited were quality of life and care (3) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 25, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.

March 5, 2026 · 2 citations · includes complaint inspection

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Mar 17, 2026)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Mar 6, 2026)

June 11, 2025 · 3 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jul 8, 2025)

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Jul 8, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jul 8, 2025)

June 25, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Aug 9, 2024)

February 22, 2024 · 1 citation

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 14, 2024)

November 14, 2022 · 3 citations, includes actual harm

GProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Jan 31, 2023)

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Deficient, Provider has date of correction (Jan 4, 2023)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Jan 4, 2023)

Questions to ask on a tour of Shorehaven Health & Rehab Center

  1. Inspectors cited the home at the actual-harm level on June 25, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on March 5, 2026. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years.

DateTypeAmount or length
Jun 25, 2024 Payment Denial 13 days of payments denied

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 5/5
August 2026 5/5 4/5 5/5 5/5
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Location

Hospitals near Shorehaven Health & Rehab Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.4 mi
    Rogers Memorial Hospital Oconomowoc
    No ER listed in Medicare data
  • 2.1 mi
    Oconomowoc Mem Hsptl Oconomowoc
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 16m for patients treated and sent home
  • 4.5 mi
    Aurora Medical Center Summit
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 22m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Lake Country Health Services Oconomowoc · 4.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 100 beds · Medicaid
Masonic Center for Health & Rehab Dousman · 7.2 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 50 beds · Medicaid
Watertown Health Care Center Watertown · 10.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 112 beds · Medicaid
Marquardt Memorial Manor Watertown · 11.0 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 140 beds · Medicaid
Lindengrove Waukesha Waukesha · 14.5 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 61 beds

More nursing homes near Shorehaven Health & Rehab Center ›   All nursing homes in Oconomowoc ›

Compare Shorehaven Health & Rehab Center with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/oconomowoc/shorehaven-health-and-rehab-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.