All states › Wisconsin › Pigeon Falls › Pigeon Falls HCC
13197 Church St Pigeon Falls, WI 54760 · Trempealeau County
CMS certification number 525687 · See this home on Medicare Care Compare
Is Pigeon Falls HCC a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pigeon Falls HCC as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.89 hours per resident per day at Pigeon Falls HCC, below the Wisconsin median of 4.04 (US median: 3.72). About 0.94 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 11% below its all-week average. 18.8% of nursing staff left within a year (Wisconsin median 45.7%). That is lower than most homes in Wisconsin, a sign of a steadier team.
About this nursing home
Paying for care at Pigeon Falls HCC: Medicare and Medicaid
Pigeon Falls HCC is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 23, 2025 and found 6 deficiencies. In total, inspectors issued 7 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 7 citations at Pigeon Falls HCC across 2 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (3) and nutrition and dietary (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, July 23, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 23, 2025 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide and implement an infection prevention and control program.
May 10, 2023 · 1 citation
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Pigeon Falls HCC
- CMS cited the home under its abuse and neglect rules on July 23, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 3/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 2/5 |
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Location
Hospitals near Pigeon Falls HCC
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.8 mi
Tri County Mem Hsptl WhitehallEmergency roomMedian ER visit 2h 0m for patients treated and sent home
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10.7 mi
Luther Midelfort- Oakridge Mayo Health System OsseoEmergency roomMedian ER visit 2h 16m for patients treated and sent home
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19.3 mi
Black River Mem Hsptl Black River FallsEmergency roomMedian ER visit 1h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.