All states › Wisconsin › Spooner › Dove Healthcare - Spooner
510 First St Spooner, WI 54801 · Washburn County
CMS certification number 525673 · See this home on Medicare Care Compare
Is Dove Healthcare - Spooner a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Dove Healthcare - Spooner as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.35 hours per resident per day at Dove Healthcare - Spooner, above the Wisconsin median of 4.04 (US median: 3.72). About 0.84 of those hours are from registered nurses. On weekends it falls to 3.82 hours, 12% below its all-week average. 69.2% of nursing staff left within a year (Wisconsin median 45.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Dove Healthcare - Spooner: Medicare and Medicaid
Dove Healthcare - Spooner is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 5, 2026 and found 0 deficiencies. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Dove Healthcare - Spooner across 4 inspection dates, 4 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on May 23, 2024. The most common areas cited were quality of life and care (9) and resident rights (4). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, May 23, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 23, 2025 · 8 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
January 21, 2025 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 21, 2024 · 1 citation · includes complaint inspection
FKeep all essential equipment working safely.
May 23, 2024 · 14 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GEnsure that residents are free from significant medication errors.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of Dove Healthcare - Spooner
- Inspectors cited the home at the actual-harm level on May 23, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 23, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 69.2% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
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Location
Hospitals near Dove Healthcare - Spooner
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Spooner Health Sys SpoonerEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 1h 49m for patients treated and sent home
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5.9 mi
Indianhead Med Ctr Shell LakeEmergency roomMedian ER visit 1h 55m for patients treated and sent home
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21.3 mi
Cumberland Memorial Hospital CumberlandEmergency roomMedian ER visit 1h 59m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Dove Healthcare - Spooner with the 3 closest homes side by side ›
Other Dove Healthcare nursing homes in Wisconsin
- Dove Healthcare - South Eau Claire · Eau Claire · 5 stars
- Dove Healthcare - Rice Lake · Rice Lake · 5 stars
- Dove Healthcare - Regional Vent Center · Chippewa Falls · 4 stars
- Dove Healthcare - West Eau Claire · Eau Claire · 4 stars
- Dove Healthcare - Osseo · Osseo · 4 stars
- Dove Healthcare - Bloomer · Bloomer · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Dove Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.