All states › Wisconsin › Spring Valley › Spring Valley Health and Rehab Center
S830 Westland Dr Spring Valley, WI 54767 · Pierce County
CMS certification number 525466 · See this home on Medicare Care Compare
Is Spring Valley Health and Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Spring Valley Health and Rehab Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.95 hours per resident per day at Spring Valley Health and Rehab Center, about the same as the Wisconsin median of 4.04 (US median: 3.72). About 0.85 of those hours are from registered nurses. On weekends it falls to 3.34 hours, 15% below its all-week average. Ask how weekends are staffed. 57.5% of nursing staff left within a year (Wisconsin median 45.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Spring Valley Health and Rehab Center: Medicare and Medicaid
Spring Valley Health and Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 4, 2025 and found 12 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Spring Valley Health and Rehab Center across 5 inspection dates, 9 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 25, 2024 (complaint inspection). The most common areas cited were quality of life and care (11) and freedom from abuse, neglect, and exploitation (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, April 25, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
December 4, 2025 · 13 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FProvide and implement an infection prevention and control program.
FDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide care or services that was trauma informed and/or culturally competent.
August 8, 2025 · 1 citation · includes complaint inspection
CDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
August 1, 2024 · 8 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
DProvide care by qualified persons according to each resident's written plan of care.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough food/fluids to maintain a resident's health.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
April 25, 2024 · 7 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FObserve each nurse aide's job performance and give regular training.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
June 21, 2023 · 8 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Questions to ask on a tour of Spring Valley Health and Rehab Center
- Inspectors cited the home at the immediate-jeopardy level on April 25, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 8, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 57.5% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $27,690 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 1, 2024 | Fine | $12,048 |
| Apr 25, 2024 | Fine | $15,642 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
| August 2026 | 1/5 | 2/5 | 3/5 | 1/5 |
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Location
Hospitals near Spring Valley Health and Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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9.0 mi
Western Wisconsin Health BaldwinEmergency roomMedian ER visit 1h 51m for patients treated and sent home
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16.4 mi
River Falls Area Hsptl River FallsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 1h 36m for patients treated and sent home
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18.4 mi
Red Cedar Medical Center-Mayo Health Sys MenomonieEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 13m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Spring Valley Health and Rehab Center › All nursing homes in Spring Valley ›
Compare Spring Valley Health and Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Park View Home · Woodville · 5 stars · 8.3 mi
- Baldwin Care Center · Baldwin · 5 stars · 9.8 mi
Other Health Dimensions Group nursing homes in Wisconsin
- Park View Home · Woodville · 5 stars
- Glenhaven · Glenwood City · 3 stars
- Northern Lights HCC · Washburn · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Health Dimensions Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.