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310 Fairlane Dr. Viroqua, WI 54665 · Vernon County
CMS certification number 525562 · See this home on Medicare Care Compare
Is Vernon Manor a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vernon Manor as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.38 hours per resident per day at Vernon Manor, above the Wisconsin median of 4.04 (US median: 3.72). About 0.89 of those hours are from registered nurses. On weekends it falls to 3.80 hours, 13% below its all-week average. 45.1% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Vernon Manor: Medicare and Medicaid
Vernon Manor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 27, 2026 and found 6 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Vernon Manor across 5 inspection dates, 9 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 28, 2023. The most common areas cited were freedom from abuse, neglect, and exploitation (7) and resident rights (5). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, August 28, 2023). 7 citations were under CMS's abuse, neglect and exploitation rules.
August 12, 2026 · 3 citations · includes complaint inspection
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care or services that was trauma informed and/or culturally competent.
February 27, 2026 · 6 citations
FEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 19, 2024 · 4 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
July 31, 2024 · 2 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
August 28, 2023 · 5 citations, includes immediate jeopardy
JEnsure that residents are free from significant medication errors.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DKeep residents' personal and medical records private and confidential.
DRespond appropriately to all alleged violations.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Questions to ask on a tour of Vernon Manor
- Inspectors cited the home at the immediate-jeopardy level on August 28, 2023 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 12, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 3/5 | 5/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
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Location
Hospitals near Vernon Manor
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.6 mi
-
23.5 mi
Gundersen Luth Med Ctr La CrosseEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 47m for patients treated and sent home
-
23.7 mi
Mayo Clinic Health System-Franciscan Medical Center La CrosseEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 14m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.