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217 Toro Road Hartford, AL 36344 · Geneva County
CMS certification number 015419 · See this home on Medicare Care Compare
Is Hartford Health Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hartford Health Care as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Alabama average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.21 hours per resident per day at Hartford Health Care, below the Alabama median of 3.90 (US median: 3.72). About 0.73 of those hours are from registered nurses. On weekends it falls to 2.65 hours, 17% below its all-week average. Ask how weekends are staffed. 52.1% of nursing staff left within a year (Alabama median 46.2%). 2 administrators left in the past year.
About this nursing home
Paying for care at Hartford Health Care: Medicare and Medicaid
Hartford Health Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Alabama's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 14, 2023 and found 5 deficiencies. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 5 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 5 citations at Hartford Health Care across 1 inspection date. None were at the actual-harm or immediate-jeopardy levels; 3 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were administration (1) and infection control (1). The most serious was cited under the CMS rule to "provide safe and appropriate respiratory care for a resident when needed" (tag F0695, level D, December 14, 2023).
December 14, 2023 · 5 citations
DProvide safe and appropriate respiratory care for a resident when needed.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
CHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Questions to ask on a tour of Hartford Health Care
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 4/5 |
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Location
Hospitals near Hartford Health Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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13.2 mi
Wiregrass Medical Center GenevaEmergency roomMedian ER visit 1h 50m for patients treated and sent home
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13.2 mi
Wiregrass Medical Center GenevaEmergency roomMedian ER visit 59 min for patients treated and sent home
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16.2 mi
Flowers Hospital DothanEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 47m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Hartford Health Care with the 3 closest homes side by side ›
Other Diversicare Healthcare nursing homes in Alabama
- Diversicare of Marion · Marion · 5 stars
- Diversicare of Greensboro · Greensboro · 5 stars
- Diversicare of Winfield · Winfield · 4 stars
- Baron House of Hueytown · Hueytown · 4 stars
- Diversicare of Lanett · Lanett · 4 stars
- Diversicare of Big Springs · Huntsville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 44 Diversicare Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.