All states › Alabama › Mobile › Twin Oaks Rehabilitation and Healthcare Center
857 Crawford Lane Mobile, AL 36617 · Mobile County
All 14 nursing homes in Mobile, AL (13 take Medicaid)
CMS certification number 015211 · See this home on Medicare Care Compare
Is Twin Oaks Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Twin Oaks Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Alabama average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.34 hours per resident per day at Twin Oaks Rehabilitation and Healthcare Center, below the Alabama median of 3.90 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 2.54 hours, 24% below its all-week average. Ask how weekends are staffed. 31.8% of nursing staff left within a year (Alabama median 46.2%). That is lower than most homes in Alabama, a sign of a steadier team.
About this nursing home
Paying for care at Twin Oaks Rehabilitation and Healthcare Center: Medicare and Medicaid
Twin Oaks Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Alabama's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 26, 2023 and found 2 deficiencies. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 6 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 6 citations at Twin Oaks Rehabilitation and Healthcare Center across 3 inspection dates. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 2, 2019. The most common areas cited were infection control (2) and pharmacy service (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level J, November 2, 2019).
October 26, 2023 · 2 citations
EProvide and implement an infection prevention and control program.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
August 5, 2021 · 1 citation
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 2, 2019 · 3 citations, includes immediate jeopardy
JProvide and implement an infection prevention and control program.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Questions to ask on a tour of Twin Oaks Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on November 2, 2019 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
- Weekend staffing is 24% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
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Location
Hospitals near Twin Oaks Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.4 mi
-
1.4 mi
Mobile Infirmary MobileEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 5m for patients treated and sent home
-
1.6 mi
USA Health University Hospital MobileEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Twin Oaks Rehabilitation and Healthcare Center › All nursing homes in Mobile ›
Compare Twin Oaks Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Kensington Health and Rehabilitation · Mobile · 5 stars · 2.0 mi
- Palm Gardens Health and Rehabilitation · Mobile · 5 stars · 2.1 mi
- Little Sisters of the Poor Sacred Heart Residence · Mobile · 5 stars · 2.3 mi
- Crowne Health Care of Springhill · Mobile · 5 stars · 4.1 mi
Other Ball Healthcare Services nursing homes in Alabama
- Orchard Rehabilitation & Healthcare Center · Hayneville · 4 stars
- Arlington Rehabilitation & Healthcare Center · Birmingham · 3 stars
- Robertsdale Rehabilitation & Healthcare Center · Robertsdale · 2 stars
- Cherry Hill Rehabilitation & Healthcare Center · Birmingham · 2 stars
- Roanoke Rehabilitation & Healthcare Center · Roanoke · 2 stars
- Lighthouse Rehabilitation & Healthcare Center · Selma · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Ball Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.