All states › Alabama › Robertsdale › Robertsdale Rehabilitation & Healthcare Center
18700 U S Highway 90 Robertsdale, AL 36567 · Baldwin County
CMS certification number 015443 · See this home on Medicare Care Compare
Is Robertsdale Rehabilitation & Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Robertsdale Rehabilitation & Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Alabama average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.88 hours per resident per day at Robertsdale Rehabilitation & Healthcare Center, above the Alabama median of 3.90 (US median: 3.72). About 0.69 of those hours are from registered nurses. On weekends it falls to 4.01 hours, 18% below its all-week average. Ask how weekends are staffed. 44.9% of nursing staff left within a year (Alabama median 46.2%). 2 administrators left in the past year.
About this nursing home
Paying for care at Robertsdale Rehabilitation & Healthcare Center: Medicare and Medicaid
Robertsdale Rehabilitation & Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Alabama's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 8, 2024 and found 5 deficiencies, plus 2 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 14 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 14 citations at Robertsdale Rehabilitation & Healthcare Center across 3 inspection dates, 2 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on August 23, 2018. The most common areas cited were quality of life and care (3) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 23, 2018). 2 citations were under CMS's abuse, neglect and exploitation rules.
August 8, 2024 · 7 citations · includes complaint inspection
FProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
June 6, 2019 · 2 citations
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 23, 2018 · 5 citations, includes actual harm
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
GEnsure services provided by the nursing facility meet professional standards of quality.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Robertsdale Rehabilitation & Healthcare Center
- Inspectors cited the home at the actual-harm level on August 23, 2018 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 8, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
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Location
Hospitals near Robertsdale Rehabilitation & Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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10.4 mi
South Baldwin Regional Medical Center FoleyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 20m for patients treated and sent home
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15.8 mi
Thomas Hospital FairhopeEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 8m for patients treated and sent home
- 16.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Other Ball Healthcare Services nursing homes in Alabama
- Orchard Rehabilitation & Healthcare Center · Hayneville · 4 stars
- Twin Oaks Rehabilitation and Healthcare Center · Mobile · 4 stars
- Arlington Rehabilitation & Healthcare Center · Birmingham · 3 stars
- Cherry Hill Rehabilitation & Healthcare Center · Birmingham · 2 stars
- Roanoke Rehabilitation & Healthcare Center · Roanoke · 2 stars
- Lighthouse Rehabilitation & Healthcare Center · Selma · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Ball Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.