All states › Arizona › Gilbert › The Center at Val Vista
3744 South Rome Street Gilbert, AZ 85297 · Maricopa County
All 2 nursing homes in Gilbert, AZ
CMS certification number 035291 · See this home on Medicare Care Compare
Is The Center at Val Vista a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Center at Val Vista as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.67 hours per resident per day at The Center at Val Vista, above the Arizona median of 3.76 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 4.16 hours, 11% below its all-week average. 35.8% of nursing staff left within a year (Arizona median 45.8%). That is lower than most homes in Arizona, a sign of a steadier team.
About this nursing home
Paying for care at The Center at Val Vista: Medicare and Medicaid
The Center at Val Vista is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. Nursing homes that accept Medicaid in Arizona.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 3 deficiencies. In total, inspectors issued 8 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 8 citations at The Center at Val Vista across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (2) and resident rights (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, June 18, 2026).
June 18, 2026 · 3 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2025 · 3 citations · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
December 29, 2023 · 2 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of The Center at Val Vista
- What do families most often ask you about before moving in?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 3/5 | 5/5 |
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Location
Hospitals near The Center at Val Vista
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.4 mi
Mercy Gilbert Medical Center GilbertEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 35m for patients treated and sent home
- 4.3 mi
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6.1 mi
Banner Ocotillo Medical Center ChandlerEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 0m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Veritas Management Group nursing homes in Arizona
- Center at Arrowhead · Glendale · 5 stars
- The Center at Tucson · Tucson · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Veritas Management Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.