facebook tracking Center at Arrowhead, Glendale AZ: CMS Ratings & Inspections
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Center at Arrowhead

All states › Arizona › Glendale › Center at Arrowhead

7201 W Camino San Xavier Ave Glendale, AZ 85308 · Maricopa County

(623) 773-6100

All 6 nursing homes in Glendale, AZ (4 take Medicaid)

Accepts Medicare 96 certified beds For profit

CMS certification number 035289 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Center at Arrowhead a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Center at Arrowhead as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Arizona average of 3.4. Inspectors issued 12 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.98 hours per resident per day at Center at Arrowhead, above the Arizona median of 3.76 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 4.52 hours, 9% below its all-week average. 73.9% of nursing staff left within a year (Arizona median 45.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 4.98 hours
Above the Arizona median of 3.76 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.58 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.52 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 73.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 40% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds96
Residents per day 55 About 58% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare
Certified sinceOctober 2015
Part of a chainVeritas Management Group
Legal business nameCENTER AT ARROWHEAD LLC

Paying for care at Center at Arrowhead: Medicare and Medicaid

Center at Arrowhead is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 4 other homes in Glendale accept Medicaid. Nursing homes that accept Medicaid in Arizona.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 2, 2025 and found 5 deficiencies. In total, inspectors issued 12 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 12 citations at Center at Arrowhead across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (6) and infection control (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, May 2, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

May 2, 2025 · 5 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jul 7, 2025)

EImplement a program that monitors antibiotic use.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0881 · Deficient, Provider has date of correction (Jul 7, 2025)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Jul 7, 2025)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jul 7, 2025)

DPost nurse staffing information every day.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Jul 7, 2025)

February 15, 2024 · 2 citations

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Apr 1, 2024)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Apr 1, 2024)

November 10, 2022 · 5 citations

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Dec 30, 2022)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Dec 30, 2022)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Dec 30, 2022)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Dec 30, 2022)

DReport COVID19 data to residents and families.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0885 · Deficient, Provider has date of correction (Dec 30, 2022)

Questions to ask on a tour of Center at Arrowhead

  1. CMS cited the home under its abuse and neglect rules on February 15, 2024. How are staff trained, and how are concerns reported?
  2. Nursing staff turnover was 73.9% a year. How many of the staff come from agencies?
  3. The home averages about 58% of its beds filled. Are any units closed?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 3/5 5/5
August 2026 5/5 4/5 2/5 5/5
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Location

Hospitals near Center at Arrowhead

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.5 mi
    Arrowhead Hospital Glendale
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 12m for patients treated and sent home
  • 2.4 mi
    Healthsouth Rehab Hospital Glendale
    No ER listed in Medicare data
  • 3.1 mi
    Banner Thunderbird Medical Center Glendale
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 54m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Advanced Health Care of Glendale Glendale · 1.2 mi away ★★★★☆ Inspection 3/5 · Staffing 4/5 54 beds
Freedom Plaza Care Center Peoria · 3.2 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 111 beds
Life Care Center of North Glendale Glendale · 3.2 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 223 beds · Medicaid
Peoria Post Acute and Rehabilitation Peoria · 3.4 mi away ★★★★★ Inspection 4/5 · Staffing 2/5 179 beds · Medicaid
Sun City Post Acute Sun City · 3.6 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 118 beds · Medicaid

More nursing homes near Center at Arrowhead ›   All nursing homes in Glendale ›

Compare Center at Arrowhead with the 3 closest homes side by side ›

Other Veritas Management Group nursing homes in Arizona

Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Veritas Management Group nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/arizona/glendale/center-at-arrowhead/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.