All states › Arizona › Glendale › Center at Arrowhead
7201 W Camino San Xavier Ave Glendale, AZ 85308 · Maricopa County
All 6 nursing homes in Glendale, AZ (4 take Medicaid)
CMS certification number 035289 · See this home on Medicare Care Compare
Is Center at Arrowhead a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Center at Arrowhead as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.98 hours per resident per day at Center at Arrowhead, above the Arizona median of 3.76 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 4.52 hours, 9% below its all-week average. 73.9% of nursing staff left within a year (Arizona median 45.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Center at Arrowhead: Medicare and Medicaid
Center at Arrowhead is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 4 other homes in Glendale accept Medicaid. Nursing homes that accept Medicaid in Arizona.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 2, 2025 and found 5 deficiencies. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at Center at Arrowhead across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (6) and infection control (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level E, May 2, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
May 2, 2025 · 5 citations
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DPost nurse staffing information every day.
February 15, 2024 · 2 citations
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure services provided by the nursing facility meet professional standards of quality.
November 10, 2022 · 5 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DReport COVID19 data to residents and families.
Questions to ask on a tour of Center at Arrowhead
- CMS cited the home under its abuse and neglect rules on February 15, 2024. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 73.9% a year. How many of the staff come from agencies?
- The home averages about 58% of its beds filled. Are any units closed?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 2/5 | 5/5 |
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Location
Hospitals near Center at Arrowhead
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.5 mi
Arrowhead Hospital GlendaleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 12m for patients treated and sent home
- 2.4 mi
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3.1 mi
Banner Thunderbird Medical Center GlendaleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Center at Arrowhead › All nursing homes in Glendale ›
Compare Center at Arrowhead with the 3 closest homes side by side ›
Other Veritas Management Group nursing homes in Arizona
- The Center at Val Vista · Gilbert · 5 stars
- The Center at Tucson · Tucson · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Veritas Management Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.