All states › Arizona › Lake Havasu City › Haven of Lake Havasu
2781 Osborne Drive Lake Havasu City, AZ 86406 · Mohave County
All 2 nursing homes in Lake Havasu City, AZ (2 take Medicaid)
CMS certification number 035240 · See this home on Medicare Care Compare
Is Haven of Lake Havasu a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Haven of Lake Havasu as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.57 hours per resident per day at Haven of Lake Havasu, below the Arizona median of 3.76 (US median: 3.72). About 0.69 of those hours are from registered nurses. On weekends it falls to 3.19 hours, 11% below its all-week average. 39.7% of nursing staff left within a year (Arizona median 45.8%).
About this nursing home
Paying for care at Haven of Lake Havasu: Medicare and Medicaid
Haven of Lake Havasu is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 14, 2025 and found 5 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Haven of Lake Havasu across 10 inspection dates, 9 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on February 14, 2025. The most common areas cited were quality of life and care (12) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 14, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 11, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 20, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 1, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 14, 2025 · 7 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDispose of garbage and refuse properly.
December 2, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 17, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 20, 2024 · 1 citation · includes complaint inspection
DPlan the resident's discharge to meet the resident's goals and needs.
June 11, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 27, 2023 · 9 citations
ENot hire anyone with a finding of abuse, neglect, exploitation, or theft.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide activities to meet all resident's needs.
EEnsure the activities program is directed by a qualified professional.
EProvide safe, appropriate pain management for a resident who requires such services.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
June 9, 2022 · 5 citations
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
Questions to ask on a tour of Haven of Lake Havasu
- Inspectors cited the home at the actual-harm level on February 14, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 20, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 17, 2024 | Fine | $8,018 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Haven of Lake Havasu
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.4 mi
Havasu Regional Medical Center Lake Havasu CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 53m for patients treated and sent home
- 22.4 mi
- 23.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Haven of Lake Havasu › All nursing homes in Lake Havasu City ›
Compare Haven of Lake Havasu with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Havasu Nursing Center · Lake Havasu City · 4 stars · 1.8 mi
Other Haven Health nursing homes in Arizona
- Haven of Yuma · Yuma · 5 stars
- Haven Health Green Valley · Green Valley · 5 stars
- Haven of Saguaro Valley · Tucson · 5 stars
- Haven Health Prescott · Prescott · 4 stars
- Haven of Douglas · Douglas · 4 stars
- Haven of Tucson · Tucson · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Haven Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.