All states › Arizona › Mesa › Citrus Heights Respiratory and Rehabilitation
3130 East Broadway Road Mesa, AZ 85204 · Maricopa County
All 11 nursing homes in Mesa, AZ (9 take Medicaid)
CMS certification number 035193 · See this home on Medicare Care Compare
Is Citrus Heights Respiratory and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Citrus Heights Respiratory and Rehabilitation as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Arizona average of 3.4.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.95 hours per resident per day at Citrus Heights Respiratory and Rehabilitation, above the Arizona median of 3.76 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.55 hours, 10% below its all-week average. 59.7% of nursing staff left within a year (Arizona median 45.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Citrus Heights Respiratory and Rehabilitation: Medicare and Medicaid
Citrus Heights Respiratory and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arizona's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 12, 2026 and found 4 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Citrus Heights Respiratory and Rehabilitation across 5 inspection dates, 7 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 23 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (5) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level E, March 12, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
March 12, 2026 · 9 citations · includes complaint inspection
EEnsure that residents are free from significant medication errors.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
February 24, 2026 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
February 20, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
June 14, 2024 · 1 citation
EProvide and implement an infection prevention and control program.
February 10, 2023 · 11 citations
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DReasonably accommodate the needs and preferences of each resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Questions to ask on a tour of Citrus Heights Respiratory and Rehabilitation
- CMS cited the home under its abuse and neglect rules on March 12, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 59.7% a year. How many of the staff come from agencies?
- The home averages about 57% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
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Location
Hospitals near Citrus Heights Respiratory and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.4 mi
-
2.6 mi
Banner Gateway Medical Center GilbertEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 44m for patients treated and sent home
- 4.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Citrus Heights Respiratory and Rehabilitation › All nursing homes in Mesa ›
Compare Citrus Heights Respiratory and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Montecito Post Acute Care and Rehabilitation · Mesa · 5 stars · 1.8 mi
- Citadel Post Acute · Mesa · 5 stars · 2.3 mi
- Desert Blossom Health & Rehab Center · Mesa · 5 stars · 2.9 mi
- Advanced Healthcare of Mesa · Mesa · 5 stars · 2.9 mi
Other The Ensign Group nursing homes in Arizona
- North Mountain Medical and Rehabilitation Center · Phoenix · 5 stars
- Surprise Health and Rehabilitation Center · Surprise · 5 stars
- Peoria Post Acute and Rehabilitation · Peoria · 5 stars
- Osborn Health and Rehabilitation · Scottsdale · 5 stars
- Wellsprings of Gilbert · Gilbert · 5 stars
- Montecito Post Acute Care and Rehabilitation · Mesa · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.