facebook tracking Sante of Surprise, Surprise AZ: CMS Ratings & Inspections
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Sante of Surprise

All states › Arizona › Surprise › Sante of Surprise

14775 West Yorkshire Drive Surprise, AZ 85374 · Maricopa County

(623) 594-5050

All 2 nursing homes in Surprise, AZ

Accepts Medicare 70 certified beds Non profit

CMS certification number 035282 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Sante of Surprise a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Sante of Surprise as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Arizona average of 3.4. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.73 hours per resident per day at Sante of Surprise, above the Arizona median of 3.76 (US median: 3.72). About 1.08 of those hours are from registered nurses. On weekends it falls to 3.97 hours, 16% below its all-week average. Ask how weekends are staffed. 41% of nursing staff left within a year (Arizona median 45.8%).

Nursing care per resident per day 4.73 hours
Above the Arizona median of 3.76 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.08 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.97 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 41% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds70
Residents per day 66 About 94% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare
Certified sinceOctober 2011
Part of a chainSante
Legal business nameASANTE TRC OF SURPRISE LLC

Paying for care at Sante of Surprise: Medicare and Medicaid

Sante of Surprise is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. Nursing homes that accept Medicaid in Arizona.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 28, 2026 and found 1 deficiency, plus 2 from complaint inspections in the same period. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Sante of Surprise across 4 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and pharmacy service (3). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level E, May 28, 2026).

July 27, 2026 · 1 citation · includes complaint inspection

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Complaint inspection · Deficient, Provider has date of correction (Aug 10, 2026)

May 28, 2026 · 2 citations · includes complaint inspection

EProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Jun 6, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Complaint inspection · Deficient, Provider has date of correction (Jun 6, 2026)

July 3, 2024 · 7 citations · includes complaint inspection

DAssure that each resident’s assessment is updated at least once every 3 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0638 · Deficient, Provider has date of correction (Aug 9, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Aug 9, 2024)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Aug 9, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Aug 9, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Complaint inspection · Deficient, Provider has date of correction (Aug 9, 2024)

DEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Aug 9, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 9, 2024)

February 24, 2023 · 1 citation

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Apr 27, 2023)

Questions to ask on a tour of Sante of Surprise

  1. Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
  2. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 4/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near Sante of Surprise

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Sun Health Grandview Care Center Sun City West · 0.2 mi away ★★★★★ Inspection 5/5 · Staffing 1/5 72 beds
Surprise Health and Rehabilitation Center Surprise · 0.8 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 110 beds
Sun West Choice Healthcare & Rehab Sun City West · 1.2 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 140 beds · Medicaid
Sun City Post Acute Sun City · 5.8 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 118 beds · Medicaid
Lake Pleasant Post Acute Rehabilitation Center Peoria · 5.8 mi away ★★★★☆ Inspection 3/5 · Staffing 2/5 128 beds · Medicaid

More nursing homes near Sante of Surprise ›   All nursing homes in Surprise ›

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Other Sante nursing homes in Arizona

Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Sante nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/arizona/surprise/sante-of-surprise/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.