All states › Arkansas › Bella Vista › Highlands of Bella Vista Health & Rehab
670 Rogers Road Bella Vista, AR 72715 · Benton County
All 2 nursing homes in Bella Vista, AR (2 take Medicaid)
CMS certification number 045402 · See this home on Medicare Care Compare
Is Highlands of Bella Vista Health & Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highlands of Bella Vista Health & Rehab as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.21 hours per resident per day at Highlands of Bella Vista Health & Rehab, above the Arkansas median of 4.01 (US median: 3.72). About 0.35 of those hours are from registered nurses. On weekends it falls to 3.67 hours, 13% below its all-week average. 38.2% of nursing staff left within a year (Arkansas median 48.5%). That is lower than most homes in Arkansas, a sign of a steadier team.
About this nursing home
Paying for care at Highlands of Bella Vista Health & Rehab: Medicare and Medicaid
Highlands of Bella Vista Health & Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 16, 2026 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 7 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 7 citations at Highlands of Bella Vista Health & Rehab across 3 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 10, 2023. The most common areas cited were nutrition and dietary (3) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, November 10, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
November 26, 2025 · 1 citation · includes complaint inspection
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
November 21, 2024 · 2 citations
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
November 10, 2023 · 4 citations, includes immediate jeopardy
JEnsure that residents are free from significant medication errors.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Questions to ask on a tour of Highlands of Bella Vista Health & Rehab
- Inspectors cited the home at the immediate-jeopardy level on November 10, 2023 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 26, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,055 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 10, 2023 | Fine | $8,055 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
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Location
Hospitals near Highlands of Bella Vista Health & Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 9.7 mi
-
11.6 mi
Mercy Medical Center RogersEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 45m for patients treated and sent home
-
20.8 mi
Northwest Medical Center-Springdale SpringdaleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Highlands of Bella Vista Health & Rehab › All nursing homes in Bella Vista ›
Compare Highlands of Bella Vista Health & Rehab with the 3 closest homes side by side ›
Other Central Arkansas Nursing Centers nursing homes in Arkansas
- Greystone Nursing and Rehab · Cabot · 5 stars
- Legacy Heights Nursing and Rehab · Russellville · 5 stars
- Heather Manor Nursing and Rehabilitation Center · Hope · 5 stars
- Atkins Nursing and Rehabilitation Center · Atkins · 5 stars
- Oak Manor Nursing and Rehabilitation Center · Booneville · 5 stars
- Greenbrier Nursing and Rehabilitation Center · Greenbrier · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Central Arkansas Nursing Centers nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.