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The Pines Nursing and Rehabilitation Center

All states › Arkansas › Hot Springs › The Pines Nursing and Rehabilitation Center

524 Carpenter Dam Road Hot Springs, AR 71901 · Garland County

(501) 262-4124

All 8 nursing homes in Hot Springs, AR (8 take Medicaid)

Accepts Medicare Accepts Medicaid 125 certified beds For profit

CMS certification number 045243 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Pines Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Pines Nursing and Rehabilitation Center as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Arkansas average of 3.5. Inspectors issued 18 citations in the last three years. CMS imposed 1 penalty, including $13,863 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.18 hours per resident per day at The Pines Nursing and Rehabilitation Center, above the Arkansas median of 4.01 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.71 hours, 11% below its all-week average. 40.2% of nursing staff left within a year (Arkansas median 48.5%).

Nursing care per resident per day 4.18 hours
Above the Arkansas median of 4.01 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.54 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.71 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds125
Residents per day 71 About 57% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceSeptember 1994
Part of a chainSouthern Administrative Services
Legal business namePINES SNF OPERATIONS, LLC

Paying for care at The Pines Nursing and Rehabilitation Center: Medicare and Medicaid

The Pines Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 30, 2026 and found 7 deficiencies. In total, inspectors issued 18 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 18 citations at The Pines Nursing and Rehabilitation Center across 4 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 29, 2024 (complaint inspection). The most common areas cited were nutrition and dietary (5) and resident rights (4). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, August 29, 2024).

July 30, 2026 · 7 citations

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Aug 28, 2026)

EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (Aug 28, 2026)

EEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Aug 28, 2026)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 28, 2026)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 28, 2026)

DEnsure that residents are fully informed and understand their health status, care and treatments.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0552 · Deficient, Provider has date of correction (Aug 28, 2026)

DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0744 · Deficient, Provider has date of correction (Aug 28, 2026)

April 2, 2025 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (May 2, 2025)

EEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (May 2, 2025)

EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0803 · Deficient, Provider has date of correction (May 2, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (May 2, 2025)

August 29, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection

JEnsure that residents are free from significant medication errors.

Immediate jeopardy · Pharmacy Service Deficiencies · Tag F0760 · Complaint inspection · Past Non-Compliance (Aug 20, 2024)

EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Complaint inspection · Deficient, Provider has date of correction (Sep 28, 2024)

EProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Complaint inspection · Deficient, Provider has date of correction (Sep 28, 2024)

February 23, 2024 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 12, 2024)

EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0623 · Deficient, Provider has date of correction (Apr 12, 2024)

EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0803 · Deficient, Provider has date of correction (Apr 12, 2024)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Apr 12, 2024)

Questions to ask on a tour of The Pines Nursing and Rehabilitation Center

  1. Inspectors cited the home at the immediate-jeopardy level on August 29, 2024 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
  2. The home averages about 57% of its beds filled. Are any units closed?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $13,863 in fines.

DateTypeAmount or length
Aug 29, 2024 Fine $13,863

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 1/5 4/5 5/5
August 2026 4/5 3/5 4/5 5/5
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Location

Hospitals near The Pines Nursing and Rehabilitation Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Springs of Red Oak Hot Springs · 1.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 80 beds · Medicaid
The Blossoms at Hot Springs Rehab and Nursing Center Hot Springs · 1.5 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 152 beds · Medicaid
Quapaw Care and Rehabilitation Center Hot Springs · 4.1 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 126 beds · Medicaid
The Springs of Park Ave Hot Springs · 4.8 mi away ★★★★☆ Inspection 3/5 · Staffing 4/5 95 beds · Medicaid
Belvedere Nursing and Rehabilitation Center Hot Springs · 6.0 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 120 beds · Medicaid

More nursing homes near The Pines Nursing and Rehabilitation Center ›   All nursing homes in Hot Springs ›

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Other Southern Administrative Services nursing homes in Arkansas

Affiliation comes from CMS's affiliated-entity data, October 2026. All 35 Southern Administrative Services nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/arkansas/hot-springs/the-pines-nursing-and-rehabilitation-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.