All states › Arkansas › Hot Springs › The Springs of Red Oak
260 Lakepark Drive Hot Springs, AR 71901 · Garland County
All 8 nursing homes in Hot Springs, AR (8 take Medicaid)
CMS certification number 045404 · See this home on Medicare Care Compare
Is The Springs of Red Oak a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Springs of Red Oak as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.07 hours per resident per day at The Springs of Red Oak, about the same as the Arkansas median of 4.01 (US median: 3.72). About 0.59 of those hours are from registered nurses. On weekends it falls to 3.48 hours, 15% below its all-week average. 76.4% of nursing staff left within a year (Arkansas median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at The Springs of Red Oak: Medicare and Medicaid
The Springs of Red Oak is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 14, 2026 and found 2 deficiencies. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at The Springs of Red Oak across 4 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 8, 2024 (complaint inspection). The most common areas cited were quality of life and care (4) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 8, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
May 14, 2026 · 2 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
January 9, 2025 · 8 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DPost nurse staffing information every day.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
February 23, 2024 · 5 citations
FProvide and implement an infection prevention and control program.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide safe and appropriate respiratory care for a resident when needed.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
February 8, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Questions to ask on a tour of The Springs of Red Oak
- Inspectors cited the home at the immediate-jeopardy level on February 8, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 8, 2024. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 76.4% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $14,935 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 8, 2024 | Fine | $14,935 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 2/5 |
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Location
Hospitals near The Springs of Red Oak
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.4 mi
National Park Medical Center Hot SpringsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 33m for patients treated and sent home
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2.4 mi
CHI St. Vincent Hospital Hot Springs Hot SpringsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 56m for patients treated and sent home
- 4.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Springs of Red Oak › All nursing homes in Hot Springs ›
Compare The Springs of Red Oak with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Blossoms at Hot Springs Rehab and Nursing Center · Hot Springs · 5 stars · 1.7 mi
- Quapaw Care and Rehabilitation Center · Hot Springs · 4 stars · 3.5 mi
- The Springs of Park Ave · Hot Springs · 4 stars · 5.7 mi
- The Blossoms at the Village Rehab & Nursing Center · Hot Springs · 4 stars · 10.0 mi
Other The Springs Arkansas nursing homes in Arkansas
- The Springs of Chenal · Little Rock · 5 stars
- The Springs of Mine Creek · Nashville · 5 stars
- The Springs of Hillcrest · Prescott · 5 stars
- The Springs of Camden · Camden · 5 stars
- The Springs of Harrison · Harrison · 5 stars
- The Springs of Mt Vista · Harrison · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 26 The Springs Arkansas nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.