All states › Arkansas › Little Rock › Hickory Heights Health and Rehab
#3 Chenal Heights Drive Little Rock, AR 72223 · Pulaski County
All 15 nursing homes in Little Rock, AR (15 take Medicaid)
CMS certification number 045455 · See this home on Medicare Care Compare
Is Hickory Heights Health and Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hickory Heights Health and Rehab as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Arkansas average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.52 hours per resident per day at Hickory Heights Health and Rehab, above the Arkansas median of 4.01 (US median: 3.72). About 0.34 of those hours are from registered nurses. On weekends it falls to 3.83 hours, 15% below its all-week average. Ask how weekends are staffed. 60% of nursing staff left within a year (Arkansas median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Hickory Heights Health and Rehab: Medicare and Medicaid
Hickory Heights Health and Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Arkansas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 7, 2025 and found 1 deficiency. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Hickory Heights Health and Rehab across 4 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 22 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (7) and infection control (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, August 7, 2025).
August 7, 2025 · 1 citation
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 3, 2024 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure medication error rates are not 5 percent or greater.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
January 4, 2024 · 2 citations · includes complaint inspection
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
March 24, 2023 · 10 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Questions to ask on a tour of Hickory Heights Health and Rehab
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 60% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
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Location
Hospitals near Hickory Heights Health and Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.6 mi
-
4.2 mi
Arkansas Heart Hospital Little RockEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 58m for patients treated and sent home
-
4.6 mi
Baptist Health Medical Center-Little Rock Little RockEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Hickory Heights Health and Rehab › All nursing homes in Little Rock ›
Compare Hickory Heights Health and Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Pleasant Valley Rehabilitation and Nursing · Little Rock · 5 stars · 2.5 mi
- The Springs of Chenal · Little Rock · 5 stars · 4.2 mi
- Presbyterian Village · Little Rock · 5 stars · 4.7 mi
- Nursing and Rehabilitation Center at Good Shepherd · Little Rock · 5 stars · 4.9 mi
Other Central Arkansas Nursing Centers nursing homes in Arkansas
- Greystone Nursing and Rehab · Cabot · 5 stars
- Legacy Heights Nursing and Rehab · Russellville · 5 stars
- Heather Manor Nursing and Rehabilitation Center · Hope · 5 stars
- Atkins Nursing and Rehabilitation Center · Atkins · 5 stars
- Oak Manor Nursing and Rehabilitation Center · Booneville · 5 stars
- Greenbrier Nursing and Rehabilitation Center · Greenbrier · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Central Arkansas Nursing Centers nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.