All states › California › Glendale › Royal Palms Post Acute
630 W. Broadway Glendale, CA 91204 · Los Angeles County
All 13 nursing homes in Glendale, CA (13 take Medicaid)
CMS certification number 055899 · See this home on Medicare Care Compare
Is Royal Palms Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Royal Palms Post Acute as of October 2026.
CMS rates it 1 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.94 hours per resident per day at Royal Palms Post Acute, below the California median of 4.27 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 3.65 hours, 7% below its all-week average. 40.8% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Royal Palms Post Acute: Medicare and Medicaid
Royal Palms Post Acute is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 9, 2026 and found 19 deficiencies, plus 26 from complaint inspections in the same period. In total, inspectors issued 104 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 104 citations at Royal Palms Post Acute across 32 inspection dates, 55 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 17, 2024 (complaint inspection). The most common areas cited were quality of life and care (27) and resident rights (18). The most serious was cited under the CMS rule to "ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options" (tag F0806, level K, February 23, 2024). 9 citations were under CMS's abuse, neglect and exploitation rules.
August 21, 2026 · 3 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
August 6, 2026 · 2 citations · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide and implement an infection prevention and control program.
July 29, 2026 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
July 10, 2026 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
June 1, 2026 · 6 citations · includes complaint inspection
EProvide or get specialized rehabilitative services as required for a resident.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 20, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 30, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 9, 2026 · 21 citations · includes complaint inspection
FDispose of garbage and refuse properly.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DImplement a program that monitors antibiotic use.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
March 10, 2026 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
February 25, 2026 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 11, 2026 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
February 3, 2026 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 30, 2025 · 2 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
December 23, 2025 · 2 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
May 20, 2025 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
April 8, 2025 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
February 28, 2025 · 14 citations
FDispose of garbage and refuse properly.
DReasonably accommodate the needs and preferences of each resident.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DHave policies on smoking.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
February 6, 2025 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 18, 2024 · 1 citation · includes complaint inspection
EEnsure that residents are fully informed and understand their health status, care and treatments.
September 4, 2024 · 1 citation · includes complaint inspection
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
June 25, 2024 · 3 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
May 13, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
May 1, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
April 17, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
March 20, 2024 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 23, 2024 · 17 citations, includes immediate jeopardy · includes complaint inspection
KEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
February 16, 2024 · 1 citation · includes complaint inspection
DPrepare residents for a safe transfer or discharge from the nursing home.
January 31, 2024 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
January 10, 2024 · 4 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
January 4, 2024 · 2 citations · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
November 22, 2023 · 1 citation · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
November 14, 2023 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Royal Palms Post Acute
- Inspectors cited the home at the immediate-jeopardy level on February 23, 2024 under the rule on nutrition and dietary. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 1, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $79,980 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 17, 2024 | Fine | $45,767 |
| Apr 17, 2024 | Payment Denial | 15 days of payments denied |
| Jan 4, 2024 | Fine | $34,213 |
| Jan 4, 2024 | Payment Denial | 17 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
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Location
Hospitals near Royal Palms Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.5 mi
Glendale Mem Hospital & Hlth Center GlendaleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 16m for patients treated and sent home
-
2.2 mi
Glendale Adventist Medical Ctr GlendaleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
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3.4 mi
Providence Saint Joseph Medical Ctr BurbankEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Royal Palms Post Acute › All nursing homes in Glendale ›
Compare Royal Palms Post Acute with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Leisure Glen Post Acute Care Center · Glendale · 5 stars · 1.8 mi
- Ararat Post Acute · Glendale · 5 stars · 1.8 mi
- Glendale Adventist Medical Center Dp/Snf · Glendale · 5 stars · 2.3 mi
- La Crescenta Healthcare Center · La Crescenta · 5 stars · 5.2 mi
Other Serrano Group nursing homes in California
- Royal Terrace Healthcare · Duarte · 4 stars
- Palazzo Post Acute · Los Angeles · 4 stars
- Monrovia Post Acute · Duarte · 3 stars
- Rialto Post Acute Center · Rialto · 2 stars
- Hollywood Premier Healthcare Center · Los Angeles · 2 stars
- California Post Acute · Los Angeles · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Serrano Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.