All states › California › Indio › Desert Springs Healthcare & Wellness Centre
82262 Valencia Avenue Indio, CA 92201 · Riverside County
All 2 nursing homes in Indio, CA (2 take Medicaid)
CMS certification number 555084 · See this home on Medicare Care Compare
Is Desert Springs Healthcare & Wellness Centre a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Desert Springs Healthcare & Wellness Centre as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.07 hours per resident per day at Desert Springs Healthcare & Wellness Centre, below the California median of 4.27 (US median: 3.72). About 0.26 of those hours are from registered nurses. On weekends it falls to 3.76 hours, 8% below its all-week average.
About this nursing home
Paying for care at Desert Springs Healthcare & Wellness Centre: Medicare and Medicaid
Desert Springs Healthcare & Wellness Centre is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 18, 2025 and found 7 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at Desert Springs Healthcare & Wellness Centre across 15 inspection dates, 19 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on September 18, 2024. The most common areas cited were quality of life and care (16) and pharmacy service (8). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, September 18, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 12, 2026 · 3 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 27, 2026 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
September 18, 2025 · 7 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure each resident receives an accurate assessment.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
July 30, 2025 · 1 citation · includes complaint inspection
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
April 17, 2025 · 1 citation · includes complaint inspection
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
March 27, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 24, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 18, 2024 · 4 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DKeep all essential equipment working safely.
September 17, 2024 · 2 citations · includes complaint inspection
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 9, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 18, 2024 · 13 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DImplement a program that monitors antibiotic use.
December 19, 2023 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 7, 2023 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 25, 2023 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
December 12, 2022 · 10 citations
FDispose of garbage and refuse properly.
EProvide enough food/fluids to maintain a resident's health.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHave a plan that describes the process for conducting QAPI and QAA activities.
EProvide and implement an infection prevention and control program.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAssist a resident in gaining access to vision and hearing services.
Questions to ask on a tour of Desert Springs Healthcare & Wellness Centre
- Inspectors cited the home at the actual-harm level on September 18, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 12, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
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Location
Hospitals near Desert Springs Healthcare & Wellness Centre
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.3 mi
John F Kennedy Memorial Hosp IndioEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 24m for patients treated and sent home
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10.4 mi
Eisenhower Memorial Hospital Rancho MirageEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 19m for patients treated and sent home
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19.7 mi
Desert Regional Medical Center Palm SpringsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 58m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Desert Springs Healthcare & Wellness Centre › All nursing homes in Indio ›
Compare Desert Springs Healthcare & Wellness Centre with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Springs Healthcare Center at the Carlotta · Palm Desert · 5 stars · 6.5 mi
- Desert Mountain Care Center · Indio · 4 stars · 0.9 mi
Other Citrus Wellness Centre nursing homes in California
- Alta Vista Healthcare & Wellness Centre · Riverside · 4 stars
- Orange Healthcare & Wellness Centre · Orange · 3 stars
- The Rehabilitation Center of Bakersfield · Bakersfield · 1 stars
- Driftwood Healthcare Center · Torrance · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Citrus Wellness Centre nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.