All states › California › Mill Valley › The Redwoods, a Community of Seniors
40 Camino Alto Mill Valley, CA 94941 · Marin County
CMS certification number 555826 · See this home on Medicare Care Compare
Is The Redwoods, a Community of Seniors a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Redwoods, a Community of Seniors as of October 2026.
CMS rates it 4 out of 5 stars overall, above the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.16 hours per resident per day at The Redwoods, a Community of Seniors, above the California median of 4.27 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 4.56 hours, 12% below its all-week average. 41% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at The Redwoods, a Community of Seniors: Medicare and Medicaid
The Redwoods, a Community of Seniors is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 22, 2026 and found 11 deficiencies. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at The Redwoods, a Community of Seniors across 6 inspection dates, 5 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on July 12, 2024. The most common areas cited were pharmacy service (10) and quality of life and care (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 12, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
May 22, 2026 · 11 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
August 19, 2025 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
July 29, 2025 · 2 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DProvide and implement an infection prevention and control program.
April 23, 2025 · 1 citation · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
July 12, 2024 · 12 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EPost nurse staffing information every day.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EHave a plan that describes the process for conducting QAPI and QAA activities.
EProvide and implement an infection prevention and control program.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
February 18, 2022 · 13 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
FCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
FDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EEnsure medication error rates are not 5 percent or greater.
EImplement a program that monitors antibiotic use.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DAssist a resident in gaining access to vision and hearing services.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of The Redwoods, a Community of Seniors
- Inspectors cited the home at the actual-harm level on July 12, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 22, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $54,421 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 12, 2024 | Fine | $54,421 |
| Jul 12, 2024 | Payment Denial | 14 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
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Location
Hospitals near The Redwoods, a Community of Seniors
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.7 mi
Marinhealth Medical Center GreenbraeEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
- 7.7 mi
-
7.9 mi
San Francisco VA Medical Center San FranciscoEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 27m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Higher-rated nursing homes within 10 miles
- Laurel Heights Community Care · San Francisco · 5 stars · 8.8 mi
- Pacific Heights Transitional Care Center · San Francisco · 5 stars · 8.9 mi
- Victorian Post Acute · San Francisco · 5 stars · 9.2 mi
- San Francisco Towers · San Francisco · 5 stars · 9.4 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.