All states › California › San Rafael › San Rafael Healthcare & Wellness Center
1601 5th Avenue San Rafael, CA 94901 · Marin County
All 7 nursing homes in San Rafael, CA (6 take Medicaid)
CMS certification number 055331 · See this home on Medicare Care Compare
Is San Rafael Healthcare & Wellness Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for San Rafael Healthcare & Wellness Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.06 hours per resident per day at San Rafael Healthcare & Wellness Center, below the California median of 4.27 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 3.83 hours, 6% below its all-week average.
About this nursing home
Paying for care at San Rafael Healthcare & Wellness Center: Medicare and Medicaid
San Rafael Healthcare & Wellness Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 20, 2025 and found 17 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 55 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 55 citations at San Rafael Healthcare & Wellness Center across 18 inspection dates, 21 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on March 27, 2025. The most common areas cited were resident rights (13) and quality of life and care (12). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, March 27, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 7, 2026 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
July 1, 2026 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
June 9, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 23, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 18, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
June 3, 2025 · 3 citations · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide and implement an infection prevention and control program.
May 7, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
April 23, 2025 · 2 citations · includes complaint inspection
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DProvide safe, appropriate pain management for a resident who requires such services.
April 10, 2025 · 1 citation · includes complaint inspection
EEnsure that residents are fully informed and understand their health status, care and treatments.
March 27, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 24, 2025 · 2 citations · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
March 20, 2025 · 18 citations
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that residents are free from significant medication errors.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure medication error rates are not 5 percent or greater.
DProvide or get specialized rehabilitative services as required for a resident.
DProvide and implement an infection prevention and control program.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
February 24, 2025 · 3 citations · includes complaint inspection
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 19, 2024 · 1 citation · includes complaint inspection
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
May 7, 2024 · 1 citation · includes complaint inspection
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
November 7, 2023 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 25, 2023 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EEnsure each resident receives an accurate assessment.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DDispose of garbage and refuse properly.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
January 17, 2020 · 4 citations
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of San Rafael Healthcare & Wellness Center
- Inspectors cited the home at the actual-harm level on March 27, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 18, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $8,278 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 20, 2025 | Fine | $8,278 |
| Mar 20, 2025 | Payment Denial | 6 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
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Location
Hospitals near San Rafael Healthcare & Wellness Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.9 mi
Marinhealth Medical Center GreenbraeEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
- 2.2 mi
-
8.7 mi
Novato Community Hospital NovatoEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 36m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near San Rafael Healthcare & Wellness Center › All nursing homes in San Rafael ›
Compare San Rafael Healthcare & Wellness Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Villa Marin · San Rafael · 4 stars · 2.0 mi
- South Marin Health & Wellness Center · Greenbrae · 4 stars · 2.1 mi
- The Redwoods, a Community of Seniors · Mill Valley · 4 stars · 5.6 mi
- The Tamalpais · Greenbrae · 3 stars · 2.1 mi
Other Corporate Interface Services nursing homes in California
- West Pico Terrace Healthcare & Wellness Centre · Los Angeles · 5 stars
- West Hollywood Healthcare & Wellness Centre · Los Angeles · 5 stars
- Delta Healthcare & Wellness Center · Visalia · 5 stars
- North Point Healthcare & Wellness Centre · Fresno · 5 stars
- Oxnard Manor Healthcare Center · Oxnard · 5 stars
- Pine Grove Healthcare & Wellness Centre · San Gabriel · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 40 Corporate Interface Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.