All states › California › Norwalk › Intercommunity Healthcare & Rehabilitation Center
12627 Studebaker Road Norwalk, CA 90650 · Los Angeles County
All 7 nursing homes in Norwalk, CA (7 take Medicaid)
CMS certification number 055457 · See this home on Medicare Care Compare
Is Intercommunity Healthcare & Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Intercommunity Healthcare & Rehabilitation Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.16 hours per resident per day at Intercommunity Healthcare & Rehabilitation Center, above the California median of 4.27 (US median: 3.72). About 0.51 of those hours are from registered nurses. On weekends it falls to 4.70 hours, 9% below its all-week average. 34.7% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Intercommunity Healthcare & Rehabilitation Center: Medicare and Medicaid
Intercommunity Healthcare & Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 25, 2025 and found 14 deficiencies, plus 9 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Intercommunity Healthcare & Rehabilitation Center across 11 inspection dates, 15 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on July 30, 2026. The most common areas cited were resident assessment and care planning (14) and quality of life and care (12). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, July 30, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 28, 2026 · 2 citations · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
July 30, 2026 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 10, 2026 · 2 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
November 17, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
July 25, 2025 · 14 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EEnsure each resident receives an accurate assessment.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide routine and 24-hour emergency dental care for each resident.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 17, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
October 24, 2024 · 1 citation · includes complaint inspection
DPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
August 23, 2024 · 13 citations, includes actual harm
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
FProvide and implement an infection prevention and control program.
EPASARR screening for Mental disorders or Intellectual Disabilities
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure each resident receives an accurate assessment.
DProvide appropriate foot care.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
December 4, 2023 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 6, 2023 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 9, 2021 · 8 citations
FEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Intercommunity Healthcare & Rehabilitation Center
- Inspectors cited the home at the actual-harm level on July 30, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 28, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $38,319 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 30, 2026 | Fine | $17,665 |
| Aug 23, 2024 | Fine | $20,654 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near Intercommunity Healthcare & Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
Coast Plaza Hospital NorwalkEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 37m for patients treated and sent home
- 1.7 mi
- 2.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Intercommunity Healthcare & Rehabilitation Center › All nursing homes in Norwalk ›
Compare Intercommunity Healthcare & Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brookfield Healthcare Center · Downey · 5 stars · 2.8 mi
- Presbyterian Intercomm Hospital Dp/Snf · Whittier · 5 stars · 4.5 mi
- Whittier Nursing and Wellness Center · Whittier · 5 stars · 5.4 mi
- Whittier Hospital Medical Center D/P SNF · Whittier · 5 stars · 6.5 mi
Other Longwood Management Corporation nursing homes in California
- Casa Bonita Convalescent Hospital · San Dimas · 5 stars
- Alden Terrace Convalescent Hospital · Los Angeles · 5 stars
- Montrose Healthcare Center · Montrose · 4 stars
- Mayflower Care Center · El Monte · 4 stars
- Burlington Convalescent Hospital · Los Angeles · 4 stars
- Meadows Ridge Care Center · Colton · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Longwood Management Corporation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.