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Shandin Hills Behavior Therapy Center

All states › California › San Bernardino › Shandin Hills Behavior Therapy Center

4164 N 4th Ave San Bernardino, CA 92407 · San Bernardino County

(909) 886-6786

All 11 nursing homes in San Bernardino, CA (11 take Medicaid)

Accepts Medicaid 78 certified beds For profit

CMS certification number 05A208 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Shandin Hills Behavior Therapy Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Shandin Hills Behavior Therapy Center as of October 2026.

CMS rates it 5 out of 5 stars overall, above the California average of 3.2. Inspectors issued 16 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 2.63 hours per resident per day at Shandin Hills Behavior Therapy Center, below the California median of 4.27 (US median: 3.72). About 0.31 of those hours are from registered nurses. On weekends it falls to 2.44 hours, 7% below its all-week average. 38.6% of nursing staff left within a year (California median 36%).

Nursing care per resident per day 2.63 hours
Below the California median of 4.27 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.31 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.44 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 38.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds78
Residents per day 79 About 101% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicaid
Certified sinceJuly 1974
Legal business nameLegal Business Name Not Available

Paying for care at Shandin Hills Behavior Therapy Center: Medicare and Medicaid

Shandin Hills Behavior Therapy Center is certified for Medicaid but not Medicare, so Medicare won't pay for a rehab stay here after a hospital discharge. It can serve long-term residents covered by California Medicaid.

Health inspections

The most recent standard inspection was on February 20, 2026 and found 4 deficiencies. In total, inspectors issued 16 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 16 citations at Shandin Hills Behavior Therapy Center across 5 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were nutrition and dietary (7) and environmental (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, February 20, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

February 20, 2026 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 4, 2026)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Mar 4, 2026)

DDispose of garbage and refuse properly.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0814 · Deficient, Provider has date of correction (Mar 4, 2026)

BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Potential for minimal harm · Environmental Deficiencies · Tag F0912 · Deficient, Provider has date of correction (Mar 4, 2026)

February 25, 2025 · 1 citation · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Mar 7, 2025)

January 15, 2025 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Jan 27, 2025)

November 15, 2024 · 6 citations

FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0803 · Deficient, Provider has date of correction (Dec 16, 2024)

DEnsure residents have reasonable access to and privacy in their use of communication methods.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0576 · Deficient, Provider has date of correction (Dec 16, 2024)

DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0805 · Deficient, Provider has date of correction (Dec 16, 2024)

DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0806 · Deficient, Provider has date of correction (Dec 16, 2024)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Dec 16, 2024)

BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Potential for minimal harm · Environmental Deficiencies · Tag F0912 · Deficient, Provider has date of correction (Dec 16, 2024)

November 3, 2023 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Nov 29, 2023)

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 29, 2023)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Nov 29, 2023)

BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Potential for minimal harm · Environmental Deficiencies · Tag F0912 · Deficient, Provider has date of correction (Nov 29, 2023)

Questions to ask on a tour of Shandin Hills Behavior Therapy Center

  1. CMS cited the home under its abuse and neglect rules on February 25, 2025. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 4/5 5/5
August 2026 5/5 5/5 3/5 5/5
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Location

Hospitals near Shandin Hills Behavior Therapy Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 2.8 mi
    Community Hospital of San Bernardino San Bernardino
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 33m for patients treated and sent home
  • 3.1 mi
    St Bernardine Medical Center San Bernardino
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 56m for patients treated and sent home
  • 7.1 mi
    Arrowhead Regional Medical Center Colton
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 24m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Hillcrest Nursing Home San Bernardino · 0.2 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 59 beds · Medicaid
Arrowhead Healthcare Center San Bernardino · 1.2 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 58 beds · Medicaid
Community Hospital of San Bernardino DP SNF San Bernardino · 2.8 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 88 beds · Medicaid
Waterman Canyon Post Acute San Bernardino · 3.2 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 166 beds · Medicaid
Community Convalescent Center of San Bernardino San Bernardino · 3.3 mi away ★★☆☆☆ Inspection 2/5 · Staffing — 84 beds · Medicaid

More nursing homes near Shandin Hills Behavior Therapy Center ›   All nursing homes in San Bernardino ›

Compare Shandin Hills Behavior Therapy Center with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/california/san-bernardino/shandin-hills-behavior-therapy-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.