All states › California › San Rafael › Professional Post Acute Center
81 Professional Center Parkway San Rafael, CA 94903 · Marin County
All 7 nursing homes in San Rafael, CA (6 take Medicaid)
CMS certification number 555214 · See this home on Medicare Care Compare
Is Professional Post Acute Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Professional Post Acute Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the California average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.89 hours per resident per day at Professional Post Acute Center, below the California median of 4.27 (US median: 3.72). About 0.44 of those hours are from registered nurses. On weekends it falls to 3.57 hours, 8% below its all-week average. 37.6% of nursing staff left within a year (California median 36%).
About this nursing home
Paying for care at Professional Post Acute Center: Medicare and Medicaid
Professional Post Acute Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet California's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 17, 2026 and found 3 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 62 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 62 citations at Professional Post Acute Center across 18 inspection dates, 34 of them from complaint investigations. 8 were at the actual-harm level (G–I), most recently on July 17, 2026. The most common areas cited were quality of life and care (15) and resident assessment and care planning (10). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level H, May 19, 2021). 7 citations were under CMS's abuse, neglect and exploitation rules.
July 17, 2026 · 5 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide and implement an infection prevention and control program.
May 8, 2026 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
May 4, 2026 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
March 4, 2026 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
August 13, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
July 8, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
April 21, 2025 · 1 citation · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
February 6, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 19, 2024 · 2 citations
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure medication error rates are not 5 percent or greater.
September 3, 2024 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
June 11, 2024 · 1 citation · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 28, 2024 · 2 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
February 27, 2024 · 3 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure services provided by the nursing facility meet professional standards of quality.
DPost nurse staffing information every day.
February 15, 2024 · 6 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EAllow resident to participate in the development and implementation of his or her person-centered plan of care.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 14, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
January 4, 2024 · 2 citations · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
November 22, 2023 · 5 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 19, 2021 · 23 citations, includes actual harm
HProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
GTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EGive residents a notice of rights, rules, services and charges.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EPost nurse staffing information every day.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Professional Post Acute Center
- Inspectors cited the home at the actual-harm level on May 19, 2021 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 6, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $143,211 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 8, 2025 | Fine | $79,560 |
| Jan 4, 2024 | Fine | $61,204 |
| Oct 17, 2023 | Fine | $2,447 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
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Location
Hospitals near Professional Post Acute Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.9 mi
-
4.4 mi
Marinhealth Medical Center GreenbraeEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
-
6.2 mi
Novato Community Hospital NovatoEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 36m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Professional Post Acute Center › All nursing homes in San Rafael ›
Compare Professional Post Acute Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Villa Marin · San Rafael · 4 stars · 0.8 mi
- South Marin Health & Wellness Center · Greenbrae · 4 stars · 4.7 mi
- The Redwoods, a Community of Seniors · Mill Valley · 4 stars · 8.1 mi
Other Cambridge Healthcare Services nursing homes in California
- Country Manor La Mesa Healthcare Center · La Mesa · 5 stars
- Modesto Post Acute Center · Modesto · 5 stars
- Ontario Healthcare Center · Ontario · 5 stars
- Highland Care Center of Redlands · Redlands · 4 stars
- Glendale Healthcare Center · Glendale · 4 stars
- Watsonville Post Acute Center · Watsonville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 32 Cambridge Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.