All states › Connecticut › Manchester › Manchester Rehabilitation and Healthcare Center
385 W Center St Manchester, CT 06040 · Capitol County
All 3 nursing homes in Manchester, CT (3 take Medicaid)
CMS certification number 075333 · See this home on Medicare Care Compare
Is Manchester Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Manchester Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.88 hours per resident per day at Manchester Rehabilitation and Healthcare Center, about the same as the Connecticut median of 3.81 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 11% below its all-week average. 43.9% of nursing staff left within a year (Connecticut median 35.7%).
About this nursing home
Paying for care at Manchester Rehabilitation and Healthcare Center: Medicare and Medicaid
Manchester Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 16, 2026 and found 10 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Manchester Rehabilitation and Healthcare Center across 8 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on March 25, 2026. The most common areas cited were quality of life and care (7) and resident rights (5). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, March 25, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
March 25, 2026 · 2 citations · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
March 16, 2026 · 11 citations
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
DImplement a program that monitors antibiotic use.
BEnsure each resident receives an accurate assessment.
November 19, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 30, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 26, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
May 22, 2024 · 7 citations · includes complaint inspection
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DObserve each nurse aide's job performance and give regular training.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
December 20, 2023 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
March 24, 2022 · 1 citation
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Questions to ask on a tour of Manchester Rehabilitation and Healthcare Center
- Inspectors cited the home at the actual-harm level on March 25, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 16, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $12,735 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 16, 2026 | Fine | $12,735 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
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Location
Hospitals near Manchester Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
Manchester Memorial Hospital Central ManchesterEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 43m for patients treated and sent home
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6.7 mi
Hartford Hospital HartfordEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 29m for patients treated and sent home
- 6.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Manchester Rehabilitation and Healthcare Center › All nursing homes in Manchester ›
Compare Manchester Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Touchpoints at Manchester · Manchester · 5 stars · 0.8 mi
- Vernon Rehabilitation and Healthcare Center · Vernon · 5 stars · 6.9 mi
- Maple View Health & Rehabilitation Center · Rocky Hill · 5 stars · 8.9 mi
- 60 West · Rocky Hill · 5 stars · 9.3 mi
Other Atlas Healthcare nursing homes in Connecticut
- Vernon Rehabilitation and Healthcare Center · Vernon · 5 stars
- Pendleton Rehabilitation and Nursing Center · Mystic · 5 stars
- Bride Brook Rehabilitation & Nursing Center · Niantic · 5 stars
- Hamden Rehabilitation & Healthcare Center · Hamden · 4 stars
- Suffield House Rehabilitation and Healthcare Center · Suffield · 4 stars
- Village Green Rehabilitation and Healthcare Center · Bristol · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 30 Atlas Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.