All states › Connecticut › Milford › Civita Care Center at Milford
2028 Bridgeport Ave Milford, CT 06460 · South Central Ct County
All 3 nursing homes in Milford, CT (3 take Medicaid)
CMS certification number 075213 · See this home on Medicare Care Compare
Is Civita Care Center at Milford a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Civita Care Center at Milford as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.67 hours per resident per day at Civita Care Center at Milford, below the Connecticut median of 3.81 (US median: 3.72). About 0.53 of those hours are from registered nurses. On weekends it falls to 3.27 hours, 11% below its all-week average. 34.3% of nursing staff left within a year (Connecticut median 35.7%).
About this nursing home
Paying for care at Civita Care Center at Milford: Medicare and Medicaid
Civita Care Center at Milford is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 28, 2026 and found 9 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 61 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 61 citations at Civita Care Center at Milford across 15 inspection dates, 26 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on June 24, 2026 (complaint inspection). The most common areas cited were quality of life and care (20) and resident assessment and care planning (14). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level L, June 24, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 28, 2026 · 10 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
June 24, 2026 · 7 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that residents are free from significant medication errors.
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide medically-related social services to help each resident achieve the highest possible quality of life.
DRespond appropriately to all alleged violations.
DProvide safe, appropriate pain management for a resident who requires such services.
BAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
December 18, 2025 · 2 citations · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
November 24, 2025 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide safe and appropriate respiratory care for a resident when needed.
August 19, 2025 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure services provided by the nursing facility meet professional standards of quality.
May 28, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 26, 2025 · 2 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DEnsure services provided by the nursing facility meet professional standards of quality.
December 18, 2024 · 18 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 4, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 11, 2024 · 3 citations · includes complaint inspection
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 5, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 12, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
November 27, 2023 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 11, 2023 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
May 12, 2022 · 8 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Civita Care Center at Milford
- Inspectors cited the home at the immediate-jeopardy level on June 24, 2026 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 24, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $41,811 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 24, 2026 | Fine | $27,378 |
| Aug 5, 2024 | Fine | $14,433 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
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Location
Hospitals near Civita Care Center at Milford
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.5 mi
Bridgeport Hospital BridgeportEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 20m for patients treated and sent home
- 6.8 mi
-
7.1 mi
St Vincent's Medical Center BridgeportEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 48m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Civita Care Center at Milford › All nursing homes in Milford ›
Compare Civita Care Center at Milford with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Milford Health and Rehabilitation Center · Milford · 5 stars · 2.5 mi
- Orange Health Care Center · Orange · 5 stars · 5.1 mi
- The Springs at 3030 Park · Bridgeport · 5 stars · 8.0 mi
- Autumn Lake Healthcare at the Willows · Woodbridge · 5 stars · 9.7 mi
Other Civita Care Centers nursing homes in Connecticut
- Civita Care Center at West River · Milford · 4 stars
- Civita Care Center at Cheshire · Cheshire · 3 stars
- Civita Care Center at Long Ridge · Stamford · 2 stars
- Civita Care Center at Danbury · Danbury · 2 stars
- Civita Care Center at Newington · Newington · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Civita Care Centers nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.