All states › Connecticut › New Haven › New Haven Center for Nursing & Rehabilitation
181 Clifton Street New Haven, CT 06513 · South Central Ct County
All 5 nursing homes in New Haven, CT (5 take Medicaid)
CMS certification number 075397 · See this home on Medicare Care Compare
Is New Haven Center for Nursing & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for New Haven Center for Nursing & Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.35 hours per resident per day at New Haven Center for Nursing & Rehabilitation, above the Connecticut median of 3.81 (US median: 3.72). About 0.89 of those hours are from registered nurses. On weekends it falls to 3.48 hours, 20% below its all-week average. Ask how weekends are staffed. 26.4% of nursing staff left within a year (Connecticut median 35.7%).
About this nursing home
Paying for care at New Haven Center for Nursing & Rehabilitation: Medicare and Medicaid
New Haven Center for Nursing & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 29, 2025 and found 27 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 77 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 77 citations at New Haven Center for Nursing & Rehabilitation across 12 inspection dates, 20 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 29, 2025. The most common areas cited were resident assessment and care planning (15) and resident rights (15). The most serious was cited under the CMS rule to "ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident" (tag F0803, level J, August 29, 2025). 7 citations were under CMS's abuse, neglect and exploitation rules.
February 18, 2026 · 1 citation · includes complaint inspection
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 4, 2025 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 29, 2025 · 27 citations, includes immediate jeopardy
JEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EObserve each nurse aide's job performance and give regular training.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
December 2, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 12, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
August 15, 2024 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
June 20, 2024 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 15, 2024 · 3 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
February 5, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
BMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
January 17, 2024 · 4 citations · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 3, 2023 · 16 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DObserve each nurse aide's job performance and give regular training.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
BElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
June 15, 2021 · 14 citations
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDispose of garbage and refuse properly.
DProvide and implement an infection prevention and control program.
BEnsure each resident receives an accurate assessment.
Questions to ask on a tour of New Haven Center for Nursing & Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on August 29, 2025 under the rule on nutrition and dietary. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 29, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $61,814 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 29, 2025 | Fine | $37,749 |
| Dec 2, 2024 | Fine | $24,065 |
| Jun 20, 2024 | Payment Denial | 34 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 1/5 |
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Location
Hospitals near New Haven Center for Nursing & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.0 mi
Yale-New Haven Hospital New HavenEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 18m for patients treated and sent home
- 3.0 mi
- 3.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near New Haven Center for Nursing & Rehabilitation › All nursing homes in New Haven ›
Compare New Haven Center for Nursing & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Leeway · New Haven · 5 stars · 1.5 mi
- Autumn Lake Healthcare at the Willows · Woodbridge · 5 stars · 5.9 mi
- Evergreen Woods · North Branford · 5 stars · 6.7 mi
- Orange Health Care Center · Orange · 5 stars · 6.7 mi
Other Essential Healthcare nursing homes in Connecticut
- Torrington Center for Nursing & Rehabilitation · Torrington · 5 stars
- Waterbury Center for Nursing & Rehabilitation · Waterbury · 5 stars
- Southport Center for Nursing & Rehabilitation · Southport · 3 stars
- West Haven Center for Nursing & Rehabilitation · West Haven · 2 stars
- Advanced Center for Nursing & Rehabilitation · New Haven · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Essential Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.