All states › Connecticut › West Haven › Apple Rehab West Haven
308 Savin Avenue West Haven, CT 06516 · South Central Ct County
All 2 nursing homes in West Haven, CT (2 take Medicaid)
CMS certification number 075403 · See this home on Medicare Care Compare
Is Apple Rehab West Haven a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Apple Rehab West Haven as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
About this nursing home
Paying for care at Apple Rehab West Haven: Medicare and Medicaid
Apple Rehab West Haven is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 20, 2025 and found 17 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 65 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 65 citations at Apple Rehab West Haven across 13 inspection dates, 18 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on October 20, 2021. The most common areas cited were quality of life and care (22) and resident assessment and care planning (10). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, October 20, 2021). 5 citations were under CMS's abuse, neglect and exploitation rules.
April 28, 2026 · 1 citation · includes complaint inspection
EEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
November 17, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 17, 2025 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 20, 2025 · 18 citations · includes complaint inspection
FEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
ENot hire anyone with a finding of abuse, neglect, exploitation, or theft.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
BEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
April 1, 2025 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
February 26, 2025 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 30, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 5, 2024 · 1 citation · includes complaint inspection
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
April 26, 2024 · 1 citation · includes complaint inspection
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
April 9, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 7, 2023 · 25 citations · includes complaint inspection
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
EDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
November 2, 2023 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 20, 2021 · 7 citations, includes actual harm
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
Questions to ask on a tour of Apple Rehab West Haven
- Inspectors cited the home at the actual-harm level on October 20, 2021 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 20, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $26,685 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 20, 2025 | Fine | $26,685 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Apple Rehab West Haven's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Apple Rehab West Haven
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.6 mi
West Haven VA Medical Center West HavenEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 53m for patients treated and sent home
-
3.1 mi
Yale-New Haven Hospital New HavenEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 18m for patients treated and sent home
- 3.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Apple Rehab West Haven › All nursing homes in West Haven ›
Compare Apple Rehab West Haven with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Orange Health Care Center · Orange · 5 stars · 2.5 mi
- Milford Health and Rehabilitation Center · Milford · 5 stars · 4.9 mi
- Leeway · New Haven · 5 stars · 5.3 mi
- Autumn Lake Healthcare at the Willows · Woodbridge · 5 stars · 5.9 mi
Other Apple Rehab nursing homes in Connecticut
- Apple Rehab Avon · Avon · 3 stars
- Apple Rehab Uncasville · Uncasville · 3 stars
- Apple Rehab Watertown · Watertown · 3 stars
- Gardner Heights Health Care Center · Shelton · 3 stars
- Ledgecrest Health Care Center · Kensington · 3 stars
- Wolcott Hall Nursing Center · Torrington · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Apple Rehab nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.