All states › Connecticut › East Haven › Whispering Pines Rehabilitation and Nursing Center
38 Talmadge Avenue East Haven, CT 06512 · South Central Ct County
All 2 nursing homes in East Haven, CT (2 take Medicaid)
CMS certification number 075294 · See this home on Medicare Care Compare
Is Whispering Pines Rehabilitation and Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Whispering Pines Rehabilitation and Nursing Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Connecticut average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.67 hours per resident per day at Whispering Pines Rehabilitation and Nursing Center, below the Connecticut median of 3.81 (US median: 3.72). About 0.46 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 6% below its all-week average. 48.2% of nursing staff left within a year (Connecticut median 35.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Whispering Pines Rehabilitation and Nursing Center: Medicare and Medicaid
Whispering Pines Rehabilitation and Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Connecticut's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 17, 2026 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Whispering Pines Rehabilitation and Nursing Center across 10 inspection dates, 11 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 29 were "potential for more than minimal harm" (D–F) and 5 were minimal (A–C). The most common areas cited were quality of life and care (13) and resident rights (7). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level E, March 17, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
March 17, 2026 · 6 citations
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
BPASARR screening for Mental disorders or Intellectual Disabilities
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 29, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 26, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 8, 2025 · 1 citation · includes complaint inspection
DPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
November 21, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2024 · 10 citations
EProvide appropriate foot care.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CProvide and implement an infection prevention and control program.
BCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
April 3, 2024 · 1 citation · includes complaint inspection
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
March 14, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
November 1, 2023 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 28, 2022 · 7 citations
EProvide appropriate foot care.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
BPASARR screening for Mental disorders or Intellectual Disabilities
Questions to ask on a tour of Whispering Pines Rehabilitation and Nursing Center
- CMS cited the home under its abuse and neglect rules on January 29, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 48.2% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $6,370 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 29, 2026 | Fine | $6,370 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 2/5 |
| August 2026 | 4/5 | 4/5 | 2/5 | 2/5 |
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Location
Hospitals near Whispering Pines Rehabilitation and Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.1 mi
-
4.7 mi
Yale-New Haven Hospital New HavenEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 18m for patients treated and sent home
- 4.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Whispering Pines Rehabilitation and Nursing Center › All nursing homes in East Haven ›
Compare Whispering Pines Rehabilitation and Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Leeway · New Haven · 5 stars · 4.7 mi
- Evergreen Woods · North Branford · 5 stars · 6.9 mi
- Orange Health Care Center · Orange · 5 stars · 7.0 mi
- Autumn Lake Healthcare at the Willows · Woodbridge · 5 stars · 8.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.