All states › Florida › Boynton Beach › Heartland Nursing & Rehab Center
3600 Old Boynton Road Boynton Beach, FL 33436 · Palm Beach County
All 5 nursing homes in Boynton Beach, FL (5 take Medicaid)
CMS certification number 105755 · See this home on Medicare Care Compare
Is Heartland Nursing & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heartland Nursing & Rehab Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.68 hours per resident per day at Heartland Nursing & Rehab Center, about the same as the Florida median of 3.67 (US median: 3.72). About 0.91 of those hours are from registered nurses. On weekends it falls to 3.50 hours, 5% below its all-week average. 23.1% of nursing staff left within a year (Florida median 42%). That is lower than most homes in Florida, a sign of a steadier team.
About this nursing home
Paying for care at Heartland Nursing & Rehab Center: Medicare and Medicaid
Heartland Nursing & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 13, 2025 and found 8 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 15 citations at Heartland Nursing & Rehab Center across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (6) and nutrition and dietary (2). The most serious was cited under the CMS rule to "provide care and assistance to perform activities of daily living for any resident who is unable" (tag F0677, level E, March 13, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 11, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 13, 2025 · 8 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate pain management for a resident who requires such services.
November 16, 2023 · 1 citation
DProvide timely, quality laboratory services/tests to meet the needs of residents.
July 28, 2022 · 5 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
BDispose of garbage and refuse properly.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Heartland Nursing & Rehab Center
- CMS cited the home under its abuse and neglect rules on March 13, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 3/5 |
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Location
Hospitals near Heartland Nursing & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.4 mi
-
2.6 mi
Bethesda Memorial Hospital Boynton BeachEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 8m for patients treated and sent home
-
4.6 mi
Jfk Medical Center AtlantisEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heartland Nursing & Rehab Center › All nursing homes in Boynton Beach ›
Compare Heartland Nursing & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Boynton Beach Rehabilitation Center · Boynton Beach · 5 stars · 0.5 mi
- Vi at Lakeside Village · Lantana · 5 stars · 3.7 mi
- Finnish-American Village · Lake Worth · 5 stars · 4.5 mi
- Abbey Delray South · Delray Beach · 5 stars · 6.4 mi
Other Excelsior Care Group nursing homes in Florida
- Victoria Crossing Rehabilitation Center · Brandon · 4 stars
- Sun Harbor Healthcare · Port Charlotte · 4 stars
- Boca Circle Rehabilitation Center · Boca Raton · 3 stars
- Isles of Boynton Nursing and Rehab Center · Boynton Beach · 3 stars
- West Volusia Healthcare and Rehabilitation Center · Deltona · 3 stars
- Palm Beach Nursing Center · Lake Worth · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Excelsior Care Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.