All states › Florida › Deltona › West Volusia Healthcare and Rehabilitation Center
1851 Elkcam Blvd Deltona, FL 32725 · Volusia County
CMS certification number 105447 · See this home on Medicare Care Compare
Is West Volusia Healthcare and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Volusia Healthcare and Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.56 hours per resident per day at West Volusia Healthcare and Rehabilitation Center, below the Florida median of 3.67 (US median: 3.72). About 0.61 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 8% below its all-week average. 43.3% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at West Volusia Healthcare and Rehabilitation Center: Medicare and Medicaid
West Volusia Healthcare and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 30, 2025 and found 3 deficiencies. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at West Volusia Healthcare and Rehabilitation Center across 5 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and nutrition and dietary (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, January 30, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
January 30, 2025 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 23, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 14, 2024 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
February 23, 2023 · 8 citations
FPost nurse staffing information every day.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure medication error rates are not 5 percent or greater.
EEnsure that residents are free from significant medication errors.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
July 22, 2021 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide safe and appropriate respiratory care for a resident when needed.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of West Volusia Healthcare and Rehabilitation Center
- CMS cited the home under its abuse and neglect rules on January 23, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
8 penalties in the last three years, including $45,871 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,762 |
| Nov 20, 2023 | Fine | $4,587 |
| Nov 13, 2023 | Fine | $4,587 |
| Nov 6, 2023 | Fine | $4,587 |
| Oct 30, 2023 | Fine | $4,587 |
| Oct 23, 2023 | Fine | $4,587 |
| Oct 17, 2023 | Fine | $4,587 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near West Volusia Healthcare and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.5 mi
Halifax Health /UF Health Medical Center of Delton DeltonaEmergency roomMedian ER visit 2h 19m for patients treated and sent home
-
4.0 mi
Florida Hospital Fish Memorial Orange CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 23m for patients treated and sent home
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8.1 mi
Central Florida Regional Hospital SanfordEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 1m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near West Volusia Healthcare and Rehabilitation Center › All nursing homes in Deltona ›
Compare West Volusia Healthcare and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Majestic Oaks · Orange City · 5 stars · 3.9 mi
- Debary Health and Rehabilitation Center · Debary · 5 stars · 5.7 mi
- Villa Healthcare & Rehabilitation Center · Deland · 5 stars · 7.7 mi
- Parkside Health and Rehabilitation Center · Deland · 5 stars · 8.6 mi
Other Excelsior Care Group nursing homes in Florida
- Victoria Crossing Rehabilitation Center · Brandon · 4 stars
- Sun Harbor Healthcare · Port Charlotte · 4 stars
- Boca Circle Rehabilitation Center · Boca Raton · 3 stars
- Heartland Nursing & Rehab Center · Boynton Beach · 3 stars
- Isles of Boynton Nursing and Rehab Center · Boynton Beach · 3 stars
- Palm Beach Nursing Center · Lake Worth · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Excelsior Care Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.