facebook tracking Aviata at Shoal Creek, Crestview FL: CMS Ratings
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Aviata at Shoal Creek

All states › Florida › Crestview › Aviata at Shoal Creek

500 Hospital Drive Crestview, FL 32539 · Okaloosa County

(850) 689-3146

All 3 nursing homes in Crestview, FL (3 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 106028 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Aviata at Shoal Creek a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aviata at Shoal Creek as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3. Inspectors issued 14 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.37 hours per resident per day at Aviata at Shoal Creek, below the Florida median of 3.67 (US median: 3.72). About 0.82 of those hours are from registered nurses. On weekends it falls to 3.18 hours, 6% below its all-week average. 53.2% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 3 administrators left in the past year.

Nursing care per resident per day 3.37 hours
Below the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.82 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.18 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 53.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 39.1% a year Share of registered nurses who left over a year.
Administrators who left 3 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 109 About 91% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceApril 2000
Part of a chainAviata Health Group
Legal business name500 HOSPITAL DR OPCO LLC

Paying for care at Aviata at Shoal Creek: Medicare and Medicaid

Aviata at Shoal Creek is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 7, 2026 and found 2 deficiencies. In total, inspectors issued 14 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 14 citations at Aviata at Shoal Creek across 3 inspection dates. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 19, 2023. The most common areas cited were nutrition and dietary (6) and administration (2). The most serious was cited under the CMS rule to "provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service" (tag F0802, level J, May 19, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.

January 7, 2026 · 2 citations

DProvide timely, quality laboratory services/tests to meet the needs of residents.

Potential for more than minimal harm · Administration Deficiencies · Tag F0770 · Deficient, Provider has date of correction (Mar 19, 2026)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 19, 2026)

August 29, 2024 · 3 citations

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Sep 13, 2024)

DProvide activities to meet all resident's needs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0679 · Deficient, Provider has date of correction (Sep 13, 2024)

DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Sep 13, 2024)

May 19, 2023 · 9 citations, includes immediate jeopardy

JProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Immediate jeopardy · Nutrition and Dietary Deficiencies · Tag F0802 · Deficient, Provider has date of correction (Jun 23, 2023)

JEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Immediate jeopardy · Nutrition and Dietary Deficiencies · Tag F0803 · Deficient, Provider has date of correction (Jun 23, 2023)

JEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Immediate jeopardy · Nutrition and Dietary Deficiencies · Tag F0805 · Deficient, Provider has date of correction (Jun 23, 2023)

JSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Immediate jeopardy · Administration Deficiencies · Tag F0867 · Deficient, Provider has date of correction (Jun 23, 2023)

EPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Deficient, Provider has date of correction (Jun 23, 2023)

EProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0800 · Deficient, Provider has date of correction (Jun 23, 2023)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 23, 2023)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Jun 23, 2023)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Jun 23, 2023)

Questions to ask on a tour of Aviata at Shoal Creek

  1. Inspectors cited the home at the immediate-jeopardy level on May 19, 2023 under the rule on nutrition and dietary. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on May 19, 2023. How are staff trained, and how are concerns reported?
  3. Nursing staff turnover was 53.2% a year. How many of the staff come from agencies?
  4. Several administrators left in the past year. What has changed for residents since then?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 4/5
August 2026 4/5 4/5 3/5 4/5
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Location

Hospitals near Aviata at Shoal Creek

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.2 mi
    North Okaloosa Medical Center Crestview
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 52m for patients treated and sent home
  • 14.4 mi
    Twin Cities Hospital Niceville
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 1h 54m for patients treated and sent home
  • 18.8 mi
    96th Medical Group (Eglin AFB) Eglin AFB
    Emergency room
    Median ER visit 1h 37m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Silvercrest Health and Rehabilitation Center Crestview · 0.2 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 60 beds · Medicaid
Crestview Rehabilitation Center Crestview · 2.4 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 180 beds · Medicaid
Fort Walton Rehabilitation Center Fort Walton Beach · 19.2 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 120 beds · Medicaid
The Manor at Blue Water Bay Niceville · 19.5 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 120 beds · Medicaid
Westwood Nursing and Rehabilitation Center Fort Walton Beach · 19.6 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 60 beds · Medicaid

More nursing homes near Aviata at Shoal Creek ›   All nursing homes in Crestview ›

Compare Aviata at Shoal Creek with the 3 closest homes side by side ›

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Other Aviata Health Group nursing homes in Florida

Affiliation comes from CMS's affiliated-entity data, October 2026. All 50 Aviata Health Group nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/crestview/aviata-at-shoal-creek/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.