facebook tracking Aviata at Harts Harbor, Jacksonville FL: CMS Ratings
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Aviata at Harts Harbor

All states › Florida › Jacksonville › Aviata at Harts Harbor

11565 Harts Rd Jacksonville, FL 32218 · Duval County

(904) 751-1834

All 33 nursing homes in Jacksonville, FL (33 take Medicaid)

Accepts Medicare Accepts Medicaid 180 certified beds For profit

CMS certification number 105632 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Aviata at Harts Harbor a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aviata at Harts Harbor as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3. Inspectors issued 24 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.44 hours per resident per day at Aviata at Harts Harbor, below the Florida median of 3.67 (US median: 3.72). About 0.40 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 7% below its all-week average. 34.7% of nursing staff left within a year (Florida median 42%). 2 administrators left in the past year.

Nursing care per resident per day 3.44 hours
Below the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.40 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.20 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 34.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 33.3% a year Share of registered nurses who left over a year.
Administrators who left 2 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds180
Residents per day 102 About 57% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceMarch 1989
Part of a chainAviata Health Group
Legal business name11565 HARTS ROAD OPCO LLC

Paying for care at Aviata at Harts Harbor: Medicare and Medicaid

Aviata at Harts Harbor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 2, 2026 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 24 citations at Aviata at Harts Harbor across 5 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (9) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely" (tag F0584, level E, April 2, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

April 2, 2026 · 4 citations

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (May 8, 2026)

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (May 8, 2026)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (May 8, 2026)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (May 8, 2026)

October 22, 2025 · 2 citations · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Dec 22, 2025)

DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Potential for more than minimal harm · Administration Deficiencies · Tag F0867 · Complaint inspection · Deficient, Provider has date of correction (Dec 22, 2025)

June 27, 2024 · 12 citations

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Aug 6, 2024)

EAssure that each resident’s assessment is updated at least once every 3 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0638 · Deficient, Provider has date of correction (Aug 6, 2024)

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Aug 6, 2024)

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Deficient, Provider has date of correction (Aug 6, 2024)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Aug 6, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Aug 6, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Aug 6, 2024)

DProvide medically-related social services to help each resident achieve the highest possible quality of life.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0745 · Deficient, Provider has date of correction (Aug 6, 2024)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Aug 6, 2024)

DHire a qualified full-time social worker in a facility with more than 120 beds.

Potential for more than minimal harm · Administration Deficiencies · Tag F0850 · Deficient, Provider has date of correction (Aug 6, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 6, 2024)

DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0925 · Deficient, Provider has date of correction (Aug 6, 2024)

February 29, 2024 · 1 citation · includes complaint inspection

DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Complaint inspection · Deficient, Provider has date of correction (Mar 20, 2024)

June 30, 2022 · 5 citations

DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0561 · Deficient, Provider has date of correction (Aug 1, 2022)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Aug 1, 2022)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (Aug 1, 2022)

DProvide or obtain dental services for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0791 · Deficient, Provider has date of correction (Aug 1, 2022)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Aug 1, 2022)

Questions to ask on a tour of Aviata at Harts Harbor

  1. CMS cited the home under its abuse and neglect rules on April 2, 2026. How are staff trained, and how are concerns reported?
  2. Several administrators left in the past year. What has changed for residents since then?
  3. The home averages about 57% of its beds filled. Are any units closed?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 3/5 5/5
August 2026 4/5 3/5 3/5 5/5
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Location

Hospitals near Aviata at Harts Harbor

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 6.7 mi
    Shands Jacksonville Medical Center Jacksonville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 1m for patients treated and sent home
  • 8.9 mi
    Baptist Medical Center Jacksonville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 49m for patients treated and sent home
  • 9.7 mi
    St Vincent's Medical Center Jacksonville
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 42m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Lakeside Center for Rehabilitation and Healing Jacksonville · 2.9 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 122 beds · Medicaid
River City Nursing and Rehab Center Jacksonville · 3.4 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 116 beds · Medicaid
Jacksonville Nursing and Rehab Center Jacksonville · 3.5 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 163 beds · Medicaid
Lanier Rehabilitation Center Jacksonville · 4.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 120 beds · Medicaid
The Pavilion at Jacksonville Jacksonville · 4.5 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 60 beds · Medicaid

More nursing homes near Aviata at Harts Harbor ›   All nursing homes in Jacksonville ›

Compare Aviata at Harts Harbor with the 3 closest homes side by side ›

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Other Aviata Health Group nursing homes in Florida

Affiliation comes from CMS's affiliated-entity data, October 2026. All 50 Aviata Health Group nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/jacksonville/aviata-at-harts-harbor/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.