All states › Florida › Jacksonville › Aviata at Harts Harbor
11565 Harts Rd Jacksonville, FL 32218 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105632 · See this home on Medicare Care Compare
Is Aviata at Harts Harbor a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aviata at Harts Harbor as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.44 hours per resident per day at Aviata at Harts Harbor, below the Florida median of 3.67 (US median: 3.72). About 0.40 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 7% below its all-week average. 34.7% of nursing staff left within a year (Florida median 42%). 2 administrators left in the past year.
About this nursing home
Paying for care at Aviata at Harts Harbor: Medicare and Medicaid
Aviata at Harts Harbor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 2, 2026 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Aviata at Harts Harbor across 5 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (9) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely" (tag F0584, level E, April 2, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 2, 2026 · 4 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
October 22, 2025 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
June 27, 2024 · 12 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EAssure that each resident’s assessment is updated at least once every 3 months.
DReasonably accommodate the needs and preferences of each resident.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DEnsure medication error rates are not 5 percent or greater.
DHire a qualified full-time social worker in a facility with more than 120 beds.
DProvide and implement an infection prevention and control program.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
February 29, 2024 · 1 citation · includes complaint inspection
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
June 30, 2022 · 5 citations
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide or obtain dental services for each resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Aviata at Harts Harbor
- CMS cited the home under its abuse and neglect rules on April 2, 2026. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- The home averages about 57% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Aviata at Harts Harbor
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.7 mi
Shands Jacksonville Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 1m for patients treated and sent home
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8.9 mi
Baptist Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 49m for patients treated and sent home
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9.7 mi
St Vincent's Medical Center JacksonvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Aviata at Harts Harbor › All nursing homes in Jacksonville ›
Compare Aviata at Harts Harbor with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lakeside Center for Rehabilitation and Healing · Jacksonville · 5 stars · 2.9 mi
- River City Nursing and Rehab Center · Jacksonville · 5 stars · 3.4 mi
- Jacksonville Nursing and Rehab Center · Jacksonville · 5 stars · 3.5 mi
- Park Ridge Nursing Center · Jacksonville · 5 stars · 8.9 mi
Other Aviata Health Group nursing homes in Florida
- Aviata at Emerald Shores · Callaway · 5 stars
- Aviata at Kissimmee Gardens · Kissimmee · 5 stars
- Aviata at University Hills · Pensacola · 5 stars
- Aviata at Palm Bay · Palm Bay · 4 stars
- Aviata at Shoal Creek · Crestview · 4 stars
- Aviata at Jacksonville · Jacksonville · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 50 Aviata Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.