All states › Florida › Jacksonville › The Pavilion at Jacksonville
1771 Edgewood Ave W Jacksonville, FL 32218 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105826 · See this home on Medicare Care Compare
Is The Pavilion at Jacksonville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Pavilion at Jacksonville as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.22 hours per resident per day at The Pavilion at Jacksonville, below the Florida median of 3.67 (US median: 3.72). About 0.50 of those hours are from registered nurses. On weekends it falls to 3.00 hours, 7% below its all-week average. 55.6% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Pavilion at Jacksonville: Medicare and Medicaid
The Pavilion at Jacksonville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 12, 2026 and found 4 deficiencies. In total, inspectors issued 11 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 11 citations at The Pavilion at Jacksonville across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (5) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident" (tag F0803, level F, March 12, 2026).
March 12, 2026 · 4 citations
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
May 2, 2024 · 4 citations · includes complaint inspection
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
May 12, 2022 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of The Pavilion at Jacksonville
- Nursing staff turnover was 55.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near The Pavilion at Jacksonville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.0 mi
Shands Jacksonville Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 1m for patients treated and sent home
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5.1 mi
Baptist Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 49m for patients treated and sent home
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5.5 mi
St Vincent's Medical Center JacksonvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Pavilion at Jacksonville › All nursing homes in Jacksonville ›
Compare The Pavilion at Jacksonville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Jacksonville Nursing and Rehab Center · Jacksonville · 5 stars · 4.0 mi
- Park Ridge Nursing Center · Jacksonville · 5 stars · 4.7 mi
- Lakeside Center for Rehabilitation and Healing · Jacksonville · 5 stars · 4.7 mi
- River City Nursing and Rehab Center · Jacksonville · 5 stars · 7.9 mi
Other The Pavilion Group nursing homes in Florida
- The Pavilion at Crescent Lake · Crescent City · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 The Pavilion Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.