facebook tracking North Bank Center for Rehabilitation and Healing
Skip to content

North Bank Center for Rehabilitation and Healing

All states › Florida › Jacksonville › North Bank Center for Rehabilitation and Healing

333 E Ashley St Jacksonville, FL 32202 · Duval County

(904) 798-5300

All 33 nursing homes in Jacksonville, FL (33 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds For profit

CMS certification number 105834 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is North Bank Center for Rehabilitation and Healing a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for North Bank Center for Rehabilitation and Healing as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3. Inspectors issued 16 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 1 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.55 hours per resident per day at North Bank Center for Rehabilitation and Healing, below the Florida median of 3.67 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 6% below its all-week average. 51% of nursing staff left within a year (Florida median 42%).

Nursing care per resident per day 3.55 hours
Below the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.58 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.33 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 51% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 42.9% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 99 About 82% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceOctober 1993
Part of a chainSummit Care
Legal business nameASHLEY STREET SNF OPERATIONS LLC

Paying for care at North Bank Center for Rehabilitation and Healing: Medicare and Medicaid

North Bank Center for Rehabilitation and Healing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on September 25, 2025 and found 5 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 16 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 16 citations at North Bank Center for Rehabilitation and Healing across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (7) and pharmacy service (3). The most serious was cited under the CMS rule to "provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service" (tag F0802, level F, December 9, 2021).

August 5, 2026 · 1 citation · includes complaint inspection

EProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Complaint inspection · Deficient, Provider has date of correction (Sep 8, 2026)

September 25, 2025 · 5 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 14, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Nov 14, 2025)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Nov 14, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Nov 14, 2025)

DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Nov 14, 2025)

October 12, 2023 · 4 citations

EEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Nov 20, 2023)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 13, 2023)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Nov 20, 2023)

DProvide or obtain dental services for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0791 · Deficient, Provider has date of correction (Nov 13, 2023)

December 9, 2021 · 6 citations

FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0802 · Deficient, Provider has date of correction (Jan 1, 2022)

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Jan 1, 2022)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Jan 1, 2022)

DProvide safe, appropriate dialysis care/services for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0698 · Deficient, Provider has date of correction (Jan 1, 2022)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Jan 1, 2022)

DEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Deficient, Provider has date of correction (Jan 1, 2022)

Questions to ask on a tour of North Bank Center for Rehabilitation and Healing

  1. CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 3/5 3/5 4/5
August 2026 5/5 4/5 3/5 5/5
Add this rating badge to your websiteFree. Shows North Bank Center for Rehabilitation and Healing's Medicare star rating and updates itself.

Size and colour

Preview

North Bank Center for Rehabilitation and Healing Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near North Bank Center for Rehabilitation and Healing

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.2 mi
    Baptist Medical Center Jacksonville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 49m for patients treated and sent home
  • 1.5 mi
    Shands Jacksonville Medical Center Jacksonville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 1m for patients treated and sent home
  • 2.7 mi
    St Vincent's Medical Center Jacksonville
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 42m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Shands Jacksonville Medical Center Jacksonville · 1.3 mi away ★★★★☆ Inspection 5/5 · Staffing 1/5 56 beds · Medicaid
Park Ridge Nursing Center Jacksonville · 1.9 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 104 beds · Medicaid
Riverside Post Acute Jacksonville · 2.5 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 240 beds · Medicaid
Jacksonville Rehabilitation and Nursing Jacksonville · 3.4 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 120 beds · Medicaid
Vivo Healthcare University Jacksonville · 4.2 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 117 beds · Medicaid

More nursing homes near North Bank Center for Rehabilitation and Healing ›   All nursing homes in Jacksonville ›

Compare North Bank Center for Rehabilitation and Healing with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Other Summit Care nursing homes in Florida

Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Summit Care nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/florida/jacksonville/north-bank-center-for-rehabilitation-and-healing/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.