All states › Florida › Jacksonville › North Bank Center for Rehabilitation and Healing
333 E Ashley St Jacksonville, FL 32202 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105834 · See this home on Medicare Care Compare
Is North Bank Center for Rehabilitation and Healing a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for North Bank Center for Rehabilitation and Healing as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.55 hours per resident per day at North Bank Center for Rehabilitation and Healing, below the Florida median of 3.67 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 6% below its all-week average. 51% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at North Bank Center for Rehabilitation and Healing: Medicare and Medicaid
North Bank Center for Rehabilitation and Healing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 25, 2025 and found 5 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 16 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 16 citations at North Bank Center for Rehabilitation and Healing across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (7) and pharmacy service (3). The most serious was cited under the CMS rule to "provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service" (tag F0802, level F, December 9, 2021).
August 5, 2026 · 1 citation · includes complaint inspection
EProvide safe and appropriate respiratory care for a resident when needed.
September 25, 2025 · 5 citations
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
October 12, 2023 · 4 citations
EEnsure medication error rates are not 5 percent or greater.
EProvide and implement an infection prevention and control program.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide or obtain dental services for each resident.
December 9, 2021 · 6 citations
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DReasonably accommodate the needs and preferences of each resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of North Bank Center for Rehabilitation and Healing
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
| August 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
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Location
Hospitals near North Bank Center for Rehabilitation and Healing
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
Baptist Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 49m for patients treated and sent home
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1.5 mi
Shands Jacksonville Medical Center JacksonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 1m for patients treated and sent home
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2.7 mi
St Vincent's Medical Center JacksonvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near North Bank Center for Rehabilitation and Healing › All nursing homes in Jacksonville ›
Compare North Bank Center for Rehabilitation and Healing with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Park Ridge Nursing Center · Jacksonville · 5 stars · 1.9 mi
- University Crossing · Jacksonville · 5 stars · 4.2 mi
- First Coast Health and Rehabilitation Center · Jacksonville · 5 stars · 4.6 mi
- Vivo Healthcare Taylor · Jacksonville · 5 stars · 5.3 mi
Other Summit Care nursing homes in Florida
- Diamond Ridge Health and Rehabilitation Center · Lecanto · 5 stars
- Hawthorne Center for Rehab & Healing of Sarasota · Sarasota · 5 stars
- Madison Health and Rehabilitation Center · Madison · 5 stars
- Sandy Ridge Center for Rehabilitation and Healing · Milton · 5 stars
- Lakeside Center for Rehabilitation and Healing · Jacksonville · 5 stars
- Century Center for Rehabilitation and Healing · Century · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Summit Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.