All states › Florida › Jacksonville › Vivo Healthcare University
3648 University Blvd S Jacksonville, FL 32216 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105366 · See this home on Medicare Care Compare
Is Vivo Healthcare University a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vivo Healthcare University as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.39 hours per resident per day at Vivo Healthcare University, below the Florida median of 3.67 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.17 hours, 7% below its all-week average. 68.5% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Vivo Healthcare University: Medicare and Medicaid
Vivo Healthcare University is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 13, 2026 and found 1 deficiency, plus 2 from complaint inspections in the same period. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at Vivo Healthcare University across 5 inspection dates, 3 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 17, 2026 (complaint inspection). The most common areas cited were quality of life and care (6) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, July 17, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 1 citation
DProvide and implement an infection prevention and control program.
July 17, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 7, 2024 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
August 26, 2024 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 22, 2022 · 2 citations
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure medication error rates are not 5 percent or greater.
Questions to ask on a tour of Vivo Healthcare University
- Inspectors cited the home at the immediate-jeopardy level on July 17, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 17, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 68.5% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Vivo Healthcare University
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
HCA Florida Memorial Hospital JacksonvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 52m for patients treated and sent home
- 0.1 mi
- 0.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vivo Healthcare University › All nursing homes in Jacksonville ›
Compare Vivo Healthcare University with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- University Crossing · Jacksonville · 5 stars · 0.3 mi
- Vivo Healthcare Taylor · Jacksonville · 5 stars · 2.4 mi
- Woodland Grove Healthcare & Rehabilitation Center · Jacksonville · 5 stars · 2.6 mi
- Life Care Center of Jacksonville · Jacksonville · 5 stars · 2.7 mi
Other Vivo Healthcare nursing homes in Florida
- Vivo Healthcare Orange Park · Orange Park · 5 stars
- Vivo Healthcare Normandy · Jacksonville · 4 stars
- Vivo Healthcare Fort Pierce · Fort Pierce · 3 stars
- Vivo Healthcare Sebring · Sebring · 3 stars
- Vivo Healthcare Clewiston · Clewiston · 3 stars
- Vivo Healthcare Gandy · Tampa · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 12 Vivo Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.