All states › Florida › Jacksonville › Palm Garden of Jacksonville
5725 Spring Park Road Jacksonville, FL 32216 · Duval County
All 33 nursing homes in Jacksonville, FL (33 take Medicaid)
CMS certification number 105682 · See this home on Medicare Care Compare
Is Palm Garden of Jacksonville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Palm Garden of Jacksonville as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.44 hours per resident per day at Palm Garden of Jacksonville, below the Florida median of 3.67 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 6% below its all-week average. 45.5% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Palm Garden of Jacksonville: Medicare and Medicaid
Palm Garden of Jacksonville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 28, 2025 and found 6 deficiencies. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Palm Garden of Jacksonville across 4 inspection dates, 2 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 19, 2021. The most common areas cited were quality of life and care (7) and resident rights (5). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, November 19, 2021).
August 28, 2025 · 6 citations
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide routine and 24-hour emergency dental care for each resident.
September 4, 2024 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
September 14, 2023 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure services provided by the nursing facility meet professional standards of quality.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DKeep residents' personal and medical records private and confidential.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 19, 2021 · 6 citations, includes immediate jeopardy
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Palm Garden of Jacksonville
- Inspectors cited the home at the immediate-jeopardy level on November 19, 2021 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
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Location
Hospitals near Palm Garden of Jacksonville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
-
1.6 mi
HCA Florida Memorial Hospital JacksonvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 52m for patients treated and sent home
- 1.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Palm Garden of Jacksonville › All nursing homes in Jacksonville ›
Compare Palm Garden of Jacksonville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Vivo Healthcare Taylor · Jacksonville · 5 stars · 1.0 mi
- Life Care Center of Jacksonville · Jacksonville · 5 stars · 1.3 mi
- Woodland Grove Healthcare & Rehabilitation Center · Jacksonville · 5 stars · 1.5 mi
- University Crossing · Jacksonville · 5 stars · 1.9 mi
Other Palm Garden Health and Rehabilitation nursing homes in Florida
- Palm Garden of Orlando · Orlando · 4 stars
- Palm Garden of Gainesville · Gainesville · 4 stars
- Palm Garden of Winter Haven · Winter Haven · 4 stars
- Palm Garden of Port Saint Lucie · Port Saint Lucie · 4 stars
- Palm Garden of Tampa · Tampa · 4 stars
- Palm Garden of Ocala · Ocala · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Palm Garden Health and Rehabilitation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.