facebook tracking The Preserve, Fort Myers FL: CMS Ratings & Inspections
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The Preserve

All states › Florida › Fort Myers › The Preserve

14750 Hope Center Loop Fort Myers, FL 33912 · Lee County

(239) 574-0078

All 13 nursing homes in Fort Myers, FL (10 take Medicaid)

Accepts Medicare Accepts Medicaid 75 certified beds Non profit

CMS certification number 106137 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Preserve a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Preserve as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Florida average of 3.3. Inspectors issued 8 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 5.06 hours per resident per day at The Preserve, above the Florida median of 3.67 (US median: 3.72). About 1.06 of those hours are from registered nurses. On weekends it falls to 4.47 hours, 12% below its all-week average. 32.4% of nursing staff left within a year (Florida median 42%). 2 administrators left in the past year.

Nursing care per resident per day 5.06 hours
Above the Florida median of 3.67 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.06 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.47 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 32.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 38.9% a year Share of registered nurses who left over a year.
Administrators who left 2 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds75
Residents per day 64 About 86% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceApril 2020
Part of a chainVolunteers of America Senior Living
Legal business nameVOA LEE COUNTY HEALTH CARE FACILITY, INC.

Paying for care at The Preserve: Medicare and Medicaid

The Preserve is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on October 2, 2025 and found 0 deficiencies. In total, inspectors issued 8 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 8 citations at The Preserve across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (4) and nutrition and dietary (1). The most serious was cited under the CMS rule to "provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections" (tag F0690, level E, February 17, 2022).

January 16, 2025 · 1 citation · includes complaint inspection

DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0585 · Complaint inspection · Deficient, Provider has date of correction (Feb 3, 2025)

November 16, 2023 · 3 citations

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Dec 21, 2023)

DProvide safe, appropriate pain management for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0697 · Deficient, Provider has date of correction (Dec 21, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Dec 21, 2023)

February 17, 2022 · 4 citations

EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Apr 15, 2022)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Apr 15, 2022)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Apr 15, 2022)

DProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0802 · Deficient, Provider has date of correction (Apr 15, 2022)

Questions to ask on a tour of The Preserve

  1. Several administrators left in the past year. What has changed for residents since then?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 4/5 5/5
August 2026 5/5 5/5 4/5 4/5
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Location

Hospitals near The Preserve

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 4.8 mi
    Park Royal Hospital Fort Myers
    No ER listed in Medicare data
  • 6.9 mi
    Gulf Coast Medical Center Lee Health Fort Myers
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 4h 30m for patients treated and sent home
  • 8.6 mi
    Lee Memorial Hospital Fort Myers
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 3h 42m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Gulf Coast Medical Center Skilled Nursing Unit Fort Myers · 2.3 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 75 beds
Eagleridge Health and Rehabilitation Center Fort Myers · 2.5 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 120 beds · Medicaid
Ambassador Healthcare at College Park Fort Myers · 4.4 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 107 beds · Medicaid
Fort Myers Rehabilitation and Nursing Center Fort Myers · 4.8 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 120 beds · Medicaid
Healthpark Care Center Fort Myers · 5.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 112 beds · Medicaid

More nursing homes near The Preserve ›   All nursing homes in Fort Myers ›

Compare The Preserve with the 3 closest homes side by side ›

Other Volunteers of America Senior Living nursing homes in Florida

Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Volunteers of America Senior Living nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/florida/fort-myers/the-preserve/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.