All states › Florida › Fort Myers › Ambassador Healthcare at College Park
13755 Golf Club Pkwy Fort Myers, FL 33919 · Lee County
All 13 nursing homes in Fort Myers, FL (10 take Medicaid)
CMS certification number 105387 · See this home on Medicare Care Compare
Is Ambassador Healthcare at College Park a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ambassador Healthcare at College Park as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.72 hours per resident per day at Ambassador Healthcare at College Park, about the same as the Florida median of 3.67 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.36 hours, 10% below its all-week average. 40.9% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Ambassador Healthcare at College Park: Medicare and Medicaid
Ambassador Healthcare at College Park is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 15, 2026 and found 6 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at Ambassador Healthcare at College Park across 6 inspection dates, 7 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 13, 2026 (complaint inspection). The most common areas cited were quality of life and care (15) and nutrition and dietary (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 13, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
April 15, 2026 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough food/fluids to maintain a resident's health.
February 13, 2026 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
JAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 30, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 8, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
January 11, 2024 · 13 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EObserve each nurse aide's job performance and give regular training.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
April 7, 2022 · 15 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide activities to meet all resident's needs.
DProvide enough food/fluids to maintain a resident's health.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DObserve each nurse aide's job performance and give regular training.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Ambassador Healthcare at College Park
- Inspectors cited the home at the immediate-jeopardy level on February 13, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 30, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $68,655 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 13, 2026 | Fine | $17,675 |
| Apr 30, 2025 | Fine | $50,980 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Ambassador Healthcare at College Park
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.0 mi
-
4.3 mi
Gulf Coast Medical Center Lee Health Fort MyersEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 30m for patients treated and sent home
-
5.5 mi
Lee Memorial Hospital Fort MyersEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Ambassador Healthcare at College Park with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Gulf Coast Medical Center Skilled Nursing Unit · Fort Myers · 5 stars · 2.6 mi
- Healthpark Care Center · Fort Myers · 5 stars · 3.1 mi
- The Lodge at Cypress Cove · Fort Myers · 5 stars · 3.6 mi
- The Preserve · Fort Myers · 5 stars · 4.4 mi
Other Excelsior Care Group nursing homes in Florida
- Victoria Crossing Rehabilitation Center · Brandon · 4 stars
- Sun Harbor Healthcare · Port Charlotte · 4 stars
- Boca Circle Rehabilitation Center · Boca Raton · 3 stars
- Heartland Nursing & Rehab Center · Boynton Beach · 3 stars
- Isles of Boynton Nursing and Rehab Center · Boynton Beach · 3 stars
- West Volusia Healthcare and Rehabilitation Center · Deltona · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Excelsior Care Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.