All states › Florida › Lakeland › Valencia Hills Health and Rehabilitation Center
1350 Sleepy Hill Rd Lakeland, FL 33810 · Polk County
All 12 nursing homes in Lakeland, FL (12 take Medicaid)
CMS certification number 105301 · See this home on Medicare Care Compare
Is Valencia Hills Health and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Valencia Hills Health and Rehabilitation Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.83 hours per resident per day at Valencia Hills Health and Rehabilitation Center, above the Florida median of 3.67 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 3.48 hours, 9% below its all-week average. 53.6% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Valencia Hills Health and Rehabilitation Center: Medicare and Medicaid
Valencia Hills Health and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 30, 2026 and found 7 deficiencies, plus 16 from complaint inspections in the same period. In total, inspectors issued 47 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 47 citations at Valencia Hills Health and Rehabilitation Center across 11 inspection dates, 28 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 20, 2023 (complaint inspection). The most common areas cited were quality of life and care (13) and resident rights (7). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, December 20, 2023). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 31, 2026 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 30, 2026 · 13 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide activities to meet all resident's needs.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure medication error rates are not 5 percent or greater.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
March 11, 2026 · 4 citations · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
February 3, 2026 · 3 citations · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 3, 2025 · 1 citation · includes complaint inspection
EProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
July 22, 2025 · 2 citations · includes complaint inspection
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
October 30, 2024 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide care or services that was trauma informed and/or culturally competent.
March 7, 2024 · 9 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DDispose of garbage and refuse properly.
December 20, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
November 20, 2023 · 3 citations · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
October 29, 2021 · 5 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Valencia Hills Health and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on December 20, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 31, 2026. How are staff trained, and how are concerns reported?
- There were 3 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- Nursing staff turnover was 53.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $62,766 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 30, 2026 | Fine | $18,470 |
| Dec 3, 2025 | Fine | $7,660 |
| Dec 3, 2025 | Fine | $12,400 |
| Mar 7, 2024 | Fine | $14,918 |
| Nov 16, 2023 | Fine | $4,659 |
| Nov 16, 2023 | Fine | $4,659 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
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Location
Hospitals near Valencia Hills Health and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.7 mi
Lakeland Regional Medical Center LakelandEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 35m for patients treated and sent home
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11.3 mi
South Florida Baptist Hospital Plant CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
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14.6 mi
Bartow Regional Medical Center BartowEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 8m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Valencia Hills Health and Rehabilitation Center › All nursing homes in Lakeland ›
Compare Valencia Hills Health and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Florida Presbyterian Homes · Lakeland · 5 stars · 4.4 mi
- Solaris Healthcare Plant City · Plant City · 5 stars · 8.7 mi
- The Manor at Carpenters · Lakeland · 4 stars · 0.5 mi
- The Club at Lake Gibson · Lakeland · 3 stars · 0.5 mi
Other Summit Care nursing homes in Florida
- Diamond Ridge Health and Rehabilitation Center · Lecanto · 5 stars
- Hawthorne Center for Rehab & Healing of Sarasota · Sarasota · 5 stars
- Madison Health and Rehabilitation Center · Madison · 5 stars
- Sandy Ridge Center for Rehabilitation and Healing · Milton · 5 stars
- Lakeside Center for Rehabilitation and Healing · Jacksonville · 5 stars
- Century Center for Rehabilitation and Healing · Century · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Summit Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.