All states › Florida › Winter Haven › Winter Haven Health and Rehabilitation Center
202 Ave O NE Winter Haven, FL 33880 · Polk County
All 7 nursing homes in Winter Haven, FL (7 take Medicaid)
CMS certification number 105176 · See this home on Medicare Care Compare
Is Winter Haven Health and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Winter Haven Health and Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.26 hours per resident per day at Winter Haven Health and Rehabilitation Center, below the Florida median of 3.67 (US median: 3.72). About 0.42 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 34.6% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Winter Haven Health and Rehabilitation Center: Medicare and Medicaid
Winter Haven Health and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 10 deficiencies. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Winter Haven Health and Rehabilitation Center across 4 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 30 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (9) and pharmacy service (5). The most serious was cited under the CMS rule to "conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies" (tag F0838, level F, June 18, 2026).
June 18, 2026 · 10 citations
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
FProvide and implement an infection prevention and control program.
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EImplement a program that monitors antibiotic use.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
October 28, 2024 · 1 citation · includes complaint inspection
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
January 24, 2024 · 12 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
EPASARR screening for Mental disorders or Intellectual Disabilities
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
October 22, 2021 · 7 citations
EReasonably accommodate the needs and preferences of each resident.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Questions to ask on a tour of Winter Haven Health and Rehabilitation Center
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $4,190 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 24, 2024 | Fine | $4,190 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Winter Haven Health and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.4 mi
Winter Haven Hospital Winter HavenEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 13m for patients treated and sent home
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9.5 mi
Bartow Regional Medical Center BartowEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 8m for patients treated and sent home
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12.5 mi
Lake Wales Medical Center Lake WalesEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Winter Haven Health and Rehabilitation Center › All nursing homes in Winter Haven ›
Compare Winter Haven Health and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Spring Lake Rehabilitation Center · Winter Haven · 5 stars · 2.1 mi
- Life Care Center of Winter Haven · Winter Haven · 4 stars · 1.2 mi
- Palm Garden of Winter Haven · Winter Haven · 4 stars · 1.4 mi
- Astoria Health and Rehabilitation Center · Winter Haven · 3 stars · 2.7 mi
Other Senior Health South nursing homes in Florida
- First Coast Health and Rehabilitation Center · Jacksonville · 5 stars
- Whispering Oaks · Tampa · 3 stars
- Treasure Isle Care Center · North Bay Village · 2 stars
- Concordia Manor · Saint Petersburg · 1 stars
- South Heritage Health & Rehabilitation Center · Saint Petersburg · 1 stars
- Alpine Health and Rehabilitation Center · Saint Petersburg · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 8 Senior Health South nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.