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Westbury Center of Jackson for Nursing and Healing

All states › Georgia › Jackson › Westbury Center of Jackson for Nursing and Healing

922 Mcdonough Road Jackson, GA 30233 · Butts County

(770) 775-7832

Accepts Medicare Accepts Medicaid 196 certified beds For profit

CMS certification number 115563 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Westbury Center of Jackson for Nursing and Healing a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westbury Center of Jackson for Nursing and Healing as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the Georgia average of 2.7. Inspectors issued 11 citations in the last three years. CMS imposed 1 penalty, including $8,512 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.03 hours per resident per day at Westbury Center of Jackson for Nursing and Healing, below the Georgia median of 3.47 (US median: 3.72). About 0.31 of those hours are from registered nurses. On weekends it falls to 2.69 hours, 11% below its all-week average. 54.1% of nursing staff left within a year (Georgia median 45.8%).

Nursing care per resident per day 3.03 hours
Below the Georgia median of 3.47 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.31 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.69 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 54.1% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 66.7% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds196
Residents per day 190 About 97% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceApril 1994
Part of a chainEmpire Care Centers
Legal business nameJACKSON GA OPCO LLC

Paying for care at Westbury Center of Jackson for Nursing and Healing: Medicare and Medicaid

Westbury Center of Jackson for Nursing and Healing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Georgia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 12, 2026 and found 1 deficiency. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Westbury Center of Jackson for Nursing and Healing across 4 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 12, 2024. The most common areas cited were resident rights (4) and infection control (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, July 12, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

March 12, 2026 · 1 citation

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 29, 2026)

February 6, 2025 · 6 citations · includes complaint inspection

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

DPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Complaint inspection · Deficient, Provider has date of correction (Mar 23, 2025)

July 12, 2024 · 2 citations, includes actual harm · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Aug 15, 2024)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Complaint inspection · Deficient, Provider has date of correction (Aug 15, 2024)

August 31, 2023 · 2 citations

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Oct 9, 2023)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Oct 9, 2023)

Questions to ask on a tour of Westbury Center of Jackson for Nursing and Healing

  1. Inspectors cited the home at the actual-harm level on July 12, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on July 12, 2024. How are staff trained, and how are concerns reported?
  3. CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,512 in fines.

DateTypeAmount or length
Jul 12, 2024 Fine $8,512

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 4/5 1/5 4/5
August 2026 3/5 4/5 1/5 3/5
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Location

Hospitals near Westbury Center of Jackson for Nursing and Healing

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.2 mi
    Sylvan Grove Hospital Jackson
    Emergency room
    Median ER visit 1h 45m for patients treated and sent home
  • 16.7 mi
    Jasper Memorial Hospital Monticello
    Emergency room
    Median ER visit 1h 24m for patients treated and sent home
  • 17.4 mi
    Spalding Regional Medical Center Griffin
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 12m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Pruitthealth - Monroe Forsyth · 10.4 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 83 beds · Medicaid
Westbury Center of McDonough for Nursing & Healing McDonough · 14.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 210 beds · Medicaid
The Retreat Monticello · 16.7 mi away ★★★★☆ Inspection 5/5 · Staffing 3/5 55 beds · Medicaid
Pruitthealth - Griffin Griffin · 16.8 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 69 beds · Medicaid
Pruitthealth - Forsyth Forsyth · 17.8 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 72 beds · Medicaid

More nursing homes near Westbury Center of Jackson for Nursing and Healing ›   All nursing homes in Jackson ›

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Other Empire Care Centers nursing homes in Georgia

Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Empire Care Centers nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/georgia/jackson/westbury-center-of-jackson-for-nursing-and-healing/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.