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Westbury Center of McDonough for Nursing & Healing

All states › Georgia › McDonough › Westbury Center of McDonough for Nursing & Healing

198 Hampton Street McDonough, GA 30253 · Henry County

(770) 957-9081

Cited for abuse Accepts Medicare Accepts Medicaid 210 certified beds For profit

CMS certification number 115463 · See this home on Medicare Care Compare

CMS abuse icon CMS marks this nursing home with its abuse icon. CMS shows the icon for homes with abuse citations in recent inspections: an abuse citation where residents were harmed (scope and severity G or higher) within the past year, or abuse citations at D or higher (potential for harm) in each of the last two years. Shown as of October 2026. Details on Care Compare.

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Westbury Center of McDonough for Nursing & Healing a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westbury Center of McDonough for Nursing & Healing as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Georgia average of 2.7. Inspectors issued 12 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on. CMS currently shows its abuse icon for this home (see above).

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.20 hours per resident per day at Westbury Center of McDonough for Nursing & Healing, below the Georgia median of 3.47 (US median: 3.72). About 0.40 of those hours are from registered nurses. On weekends it falls to 2.70 hours, 16% below its all-week average. Ask how weekends are staffed. 43.3% of nursing staff left within a year (Georgia median 45.8%). 3 administrators left in the past year.

Nursing care per resident per day 3.20 hours
Below the Georgia median of 3.47 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.40 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.70 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 43.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 30% a year Share of registered nurses who left over a year.
Administrators who left 3 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds210
Residents per day 144 About 69% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1989
Part of a chainEmpire Care Centers
Legal business nameMCDONOUGH GA OPCO LLC

Paying for care at Westbury Center of McDonough for Nursing & Healing: Medicare and Medicaid

Westbury Center of McDonough for Nursing & Healing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Georgia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 27, 2025 and found 0 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 12 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 12 citations at Westbury Center of McDonough for Nursing & Healing across 4 inspection dates, 4 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 24, 2026 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (3) and quality of life and care (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, January 24, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.

January 24, 2026 · 1 citation · includes complaint inspection

JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Past Non-Compliance (Jan 7, 2026)

June 27, 2025 · 2 citations, includes actual harm · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Jul 30, 2025)

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has date of correction (Jul 30, 2025)

December 21, 2023 · 3 citations · includes complaint inspection

FProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0568 · Deficient, Provider has date of correction (Feb 4, 2024)

EProvide safe, appropriate dialysis care/services for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0698 · Deficient, Provider has date of correction (Feb 4, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Complaint inspection · Deficient, Provider has date of correction (Feb 4, 2024)

March 15, 2022 · 6 citations, includes actual harm

GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Actual harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Apr 22, 2022)

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Deficient, Provider has date of correction (Apr 22, 2022)

GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Actual harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Apr 22, 2022)

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 22, 2022)

FImplement a program that monitors antibiotic use.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0881 · Deficient, Provider has date of correction (Apr 22, 2022)

DProvide or get specialized rehabilitative services as required for a resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0825 · Deficient, Provider has date of correction (Apr 22, 2022)

Questions to ask on a tour of Westbury Center of McDonough for Nursing & Healing

  1. Inspectors cited the home at the immediate-jeopardy level on January 24, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on January 24, 2026. How are staff trained, and how are concerns reported?
  3. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  4. Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
  5. Several administrators left in the past year. What has changed for residents since then?
  6. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  7. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 2/5 4/5
August 2026 2/5 2/5 2/5 3/5
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Location

Hospitals near Westbury Center of McDonough for Nursing & Healing

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 6.4 mi
    Henry Medical Center, INC Stockbridge
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 59m for patients treated and sent home
  • 14.0 mi
    Sylvan Grove Hospital Jackson
    Emergency room
    Median ER visit 1h 45m for patients treated and sent home
  • 15.5 mi
    Spalding Regional Medical Center Griffin
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 12m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Pruitthealth - Laurel Park Stockbridge · 6.3 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 89 beds · Medicaid
Jonesboro Center for Nursing and Healing Jonesboro · 10.9 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 129 beds · Medicaid
Pruitthealth - Griffin Griffin · 13.6 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 69 beds · Medicaid
Westbury Center of Jackson for Nursing and Healing Jackson · 14.1 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 196 beds · Medicaid
Lake City Center for Nursing and Healing Lake City · 14.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 242 beds · Medicaid

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Other Empire Care Centers nursing homes in Georgia

Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Empire Care Centers nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/georgia/mcdonough/westbury-center-of-mcdonough-for-nursing-and-healing/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.