All states › Illinois › Bloomingdale › West Suburban Nursing & Rehab Center
311 Edgewater Drive Bloomingdale, IL 60108 · Du Page County
All 3 nursing homes in Bloomingdale, IL (3 take Medicaid)
CMS certification number 145333 · See this home on Medicare Care Compare
Is West Suburban Nursing & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Suburban Nursing & Rehab Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.58 hours per resident per day at West Suburban Nursing & Rehab Center, above the Illinois median of 3.33 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 9% below its all-week average. 34.3% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at West Suburban Nursing & Rehab Center: Medicare and Medicaid
West Suburban Nursing & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 30, 2024 and found 9 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 42 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 42 citations at West Suburban Nursing & Rehab Center across 13 inspection dates, 20 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on April 21, 2026. The most common areas cited were quality of life and care (22) and resident rights (9). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, April 21, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 30, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 16, 2026 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
May 1, 2026 · 1 citation · includes complaint inspection
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
April 21, 2026 · 3 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DKeep all essential equipment working safely.
January 26, 2026 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
November 26, 2025 · 1 citation · includes complaint inspection
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
September 11, 2025 · 6 citations, includes actual harm · includes complaint inspection
GEnsure that residents are fully informed and understand their health status, care and treatments.
GProvide or obtain dental services for each resident.
EGive the resident's representative the ability to exercise the resident's rights.
DProtect each resident from the wrongful use of the resident's belongings or money.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAssist a resident in gaining access to vision and hearing services.
April 28, 2025 · 2 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 15, 2025 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
October 30, 2024 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
December 6, 2023 · 7 citations
FVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide and implement an infection prevention and control program.
October 26, 2023 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 14, 2023 · 6 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of West Suburban Nursing & Rehab Center
- Inspectors cited the home at the actual-harm level on April 21, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 11, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $19,845 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 21, 2026 | Fine | $19,845 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 2/5 |
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Location
Hospitals near West Suburban Nursing & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Adventist Glenoaks Glendale HeightsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 52m for patients treated and sent home
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5.1 mi
Alexian Brothers Medical Center Elk Grove VillageEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 16m for patients treated and sent home
- 6.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near West Suburban Nursing & Rehab Center › All nursing homes in Bloomingdale ›
Compare West Suburban Nursing & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Alden Valley Ridge Rehab & HCC · Bloomingdale · 5 stars · 0.5 mi
- Covenant Living - Windsor Park · Carol Stream · 5 stars · 4.3 mi
- Ignite Medical Hanover Park · Hanover Park · 5 stars · 5.3 mi
- Encore Village · Schaumburg · 5 stars · 6.0 mi
Other Infinity Healthcare Consulting nursing homes in Illinois
- Niles Nursing & Rehab Center · Niles · 5 stars
- Landmark of Oak Lawn Rehabilitation and Nursing Center · Oak Lawn · 2 stars
- Parker Nursing & Rehab Center · Streator · 2 stars
- Landmark of Lincoln Park Rehabilitation and Nursing · Chicago · 2 stars
- Ambassador Nursing & Rehab Center · Chicago · 2 stars
- Midway Neurological / Rehab Center · Bridgeview · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 70 Infinity Healthcare Consulting nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.