All states › Illinois › Chicago › Elevate Care Windsor Park
2649 East 75th St Chicago, IL 60649 · Cook County
All 77 nursing homes in Chicago, IL (74 take Medicaid)
CMS certification number 145970 · See this home on Medicare Care Compare
Is Elevate Care Windsor Park a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elevate Care Windsor Park as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.10 hours per resident per day at Elevate Care Windsor Park, below the Illinois median of 3.33 (US median: 3.72). About 0.31 of those hours are from registered nurses. On weekends it falls to 2.63 hours, 15% below its all-week average. 44.3% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Elevate Care Windsor Park: Medicare and Medicaid
Elevate Care Windsor Park is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 3, 2026 and found 14 deficiencies, plus 12 from complaint inspections in the same period. In total, inspectors issued 76 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 76 citations at Elevate Care Windsor Park across 18 inspection dates, 32 of them from complaint investigations. 10 were at the actual-harm level (G–I), most recently on August 6, 2026. The most common areas cited were quality of life and care (20) and nutrition and dietary (11). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 6, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 6, 2026 · 1 citation · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 10, 2026 · 2 citations · includes complaint inspection
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
June 12, 2026 · 5 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide and implement an infection prevention and control program.
April 3, 2026 · 15 citations
FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CDispose of garbage and refuse properly.
March 29, 2026 · 3 citations · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure that residents are free from significant medication errors.
January 29, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 25, 2025 · 2 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 23, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide and implement an infection prevention and control program.
May 9, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
March 6, 2025 · 14 citations, includes actual harm
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
GProvide safe and appropriate respiratory care for a resident when needed.
GImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FProvide and implement an infection prevention and control program.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 9, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 10, 2024 · 1 citation · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
July 11, 2024 · 3 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
June 13, 2024 · 1 citation · includes complaint inspection
EMake sure that a working call system is available in each resident's bathroom and bathing area.
April 8, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 19, 2024 · 16 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FProvide and implement an infection prevention and control program.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
November 21, 2023 · 5 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 6, 2023 · 2 citations, includes actual harm · includes complaint inspection
GPrepare residents for a safe transfer or discharge from the nursing home.
FHire a qualified full-time social worker in a facility with more than 120 beds.
Questions to ask on a tour of Elevate Care Windsor Park
- Inspectors cited the home at the actual-harm level on August 6, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 6, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $97,564 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 12, 2026 | Fine | $31,780 |
| Jan 29, 2026 | Fine | $14,505 |
| Jun 23, 2025 | Fine | $12,929 |
| Mar 6, 2025 | Fine | $38,350 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
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Location
Hospitals near Elevate Care Windsor Park
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.8 mi
South Shore Hospital ChicagoEmergency roomMedian ER visit 3h 44m for patients treated and sent home
-
1.3 mi
Jackson Park Hospital ChicagoEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 4h 28m for patients treated and sent home
- 1.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Elevate Care Windsor Park › All nursing homes in Chicago ›
Compare Elevate Care Windsor Park with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mercy Circle · Chicago · 5 stars · 8.6 mi
- Warren Barr Oak Lawn · Oak Lawn · 4 stars · 9.2 mi
- Aperion Care Dolton · Dolton · 3 stars · 8.7 mi
- Pavilion of South Shore · Chicago · 2 stars · 2.6 mi
Other Elevate Care nursing homes in Illinois
- Elevate Care Abington · Glenview · 4 stars
- Elevate Care Riverwoods · Riverwoods · 3 stars
- Elevate Care North Branch · Niles · 3 stars
- Elevate Care Niles · Niles · 3 stars
- Elevate Care Des Plaines · Des Plaines · 2 stars
- Elevate Care Regency · Niles · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Elevate Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.