All states › Illinois › Riverwoods › Elevate Care Riverwoods
3705 Deerfield Road Riverwoods, IL 60015 · Lake County
CMS certification number 145304 · See this home on Medicare Care Compare
Is Elevate Care Riverwoods a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elevate Care Riverwoods as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.38 hours per resident per day at Elevate Care Riverwoods, about the same as the Illinois median of 3.33 (US median: 3.72). About 0.78 of those hours are from registered nurses. On weekends it falls to 2.99 hours, 11% below its all-week average. 29.3% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.
About this nursing home
Paying for care at Elevate Care Riverwoods: Medicare and Medicaid
Elevate Care Riverwoods is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 6, 2025 and found 7 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Elevate Care Riverwoods across 10 inspection dates, 8 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 5, 2023. The most common areas cited were quality of life and care (18) and freedom from abuse, neglect, and exploitation (5). The most serious was cited under the CMS rule to "provide enough food/fluids to maintain a resident's health" (tag F0692, level K, September 5, 2023). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 11, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 1, 2026 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 24, 2026 · 2 citations · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 4, 2026 · 1 citation · includes complaint inspection
DProvide timely, quality laboratory services/tests to meet the needs of residents.
August 6, 2025 · 7 citations, includes actual harm
GProvide routine and 24-hour emergency dental care for each resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
April 30, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 25, 2024 · 7 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
July 1, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 22, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 5, 2023 · 12 citations, includes immediate jeopardy
KProvide enough food/fluids to maintain a resident's health.
JEnsure that residents are free from significant medication errors.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Questions to ask on a tour of Elevate Care Riverwoods
- Inspectors cited the home at the immediate-jeopardy level on September 5, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 6, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
7 penalties in the last three years, including $110,419 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 1, 2026 | Fine | $23,700 |
| Aug 1, 2026 | Payment Denial | 6 days of payments denied |
| Aug 6, 2025 | Fine | $48,028 |
| Aug 6, 2025 | Payment Denial | 6 days of payments denied |
| Apr 30, 2025 | Fine | $12,438 |
| Jul 25, 2024 | Fine | $9,452 |
| Jan 22, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
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Location
Hospitals near Elevate Care Riverwoods
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
6.7 mi
Lake Forest Hospital Lake ForestEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 41m for patients treated and sent home
-
7.6 mi
Advocate Condell Medical Center LibertyvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 34m for patients treated and sent home
- 7.9 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Elevate Care Riverwoods › All nursing homes in Riverwoods ›
Compare Elevate Care Riverwoods with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Addolorata Villa · Wheeling · 5 stars · 2.0 mi
- Bella Terra Wheeling · Wheeling · 5 stars · 3.2 mi
- Avantara Long Grove · Long Grove · 5 stars · 3.8 mi
- Brandel Health and Rehab · Northbrook · 5 stars · 5.1 mi
Other Elevate Care nursing homes in Illinois
- Elevate Care Abington · Glenview · 4 stars
- Elevate Care North Branch · Niles · 3 stars
- Elevate Care Niles · Niles · 3 stars
- Elevate Care Des Plaines · Des Plaines · 2 stars
- Elevate Care Regency · Niles · 2 stars
- Elevate Care Palos Heights · Palos Heights · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Elevate Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.