All states › Illinois › Palos Heights › Elevate Care Palos Heights
12550 South Ridgeland Avenue Palos Heights, IL 60463 · Cook County
All 3 nursing homes in Palos Heights, IL (3 take Medicaid)
CMS certification number 145779 · See this home on Medicare Care Compare
Is Elevate Care Palos Heights a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elevate Care Palos Heights as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.49 hours per resident per day at Elevate Care Palos Heights, above the Illinois median of 3.33 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 2.93 hours, 16% below its all-week average. Ask how weekends are staffed. 40.2% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Elevate Care Palos Heights: Medicare and Medicaid
Elevate Care Palos Heights is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 24, 2025 and found 2 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Elevate Care Palos Heights across 10 inspection dates, 16 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on September 23, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (8) and quality of life and care (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, September 23, 2025). 8 citations were under CMS's abuse, neglect and exploitation rules.
July 24, 2026 · 2 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 27, 2026 · 1 citation · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
September 23, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
July 15, 2025 · 4 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
January 24, 2025 · 2 citations
DReasonably accommodate the needs and preferences of each resident.
DProvide and implement an infection prevention and control program.
October 25, 2024 · 1 citation · includes complaint inspection
DProvide timely, quality laboratory services/tests to meet the needs of residents.
September 22, 2024 · 4 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
August 20, 2024 · 1 citation · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
June 10, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 9, 2023 · 5 citations, includes actual harm
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
FReport COVID19 data to residents and families.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Questions to ask on a tour of Elevate Care Palos Heights
- Inspectors cited the home at the actual-harm level on September 23, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 24, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $48,832 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 25, 2025 | Fine | $15,857 |
| Sep 22, 2024 | Fine | $32,975 |
| Sep 22, 2024 | Payment Denial | 9 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Elevate Care Palos Heights's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Elevate Care Palos Heights
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.8 mi
Palos Community Hospital Palos HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
-
4.6 mi
Advocate Christ Hospital & Medical Center Oak LawnEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 49m for patients treated and sent home
-
5.9 mi
Little Company of Mary Hospital Evergreen ParkEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Elevate Care Palos Heights › All nursing homes in Palos Heights ›
Compare Elevate Care Palos Heights with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mercy Circle · Chicago · 5 stars · 4.7 mi
- Victorian Village Health & Well · Homer Glen · 5 stars · 7.9 mi
- Avantara Chicago Ridge · Chicago Ridge · 4 stars · 2.9 mi
- Warren Barr Oak Lawn · Oak Lawn · 4 stars · 4.7 mi
Other Elevate Care nursing homes in Illinois
- Elevate Care Abington · Glenview · 4 stars
- Elevate Care Riverwoods · Riverwoods · 3 stars
- Elevate Care North Branch · Niles · 3 stars
- Elevate Care Niles · Niles · 3 stars
- Elevate Care Des Plaines · Des Plaines · 2 stars
- Elevate Care Regency · Niles · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Elevate Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.