All states › Illinois › Palos Heights › Avantara Palos Heights
7850 West College Drive Palos Heights, IL 60463 · Cook County
All 3 nursing homes in Palos Heights, IL (3 take Medicaid)
CMS certification number 145607 · See this home on Medicare Care Compare
Is Avantara Palos Heights a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Avantara Palos Heights as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.82 hours per resident per day at Avantara Palos Heights, above the Illinois median of 3.33 (US median: 3.72). About 0.89 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 49.1% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at Avantara Palos Heights: Medicare and Medicaid
Avantara Palos Heights is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 18, 2025 and found 14 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at Avantara Palos Heights across 11 inspection dates, 15 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on July 3, 2025. The most common areas cited were quality of life and care (23) and pharmacy service (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 3, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 15, 2026 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 9, 2026 · 1 citation · includes complaint inspection
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
September 18, 2025 · 14 citations
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide and implement an infection prevention and control program.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
July 3, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
November 1, 2024 · 6 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide and implement an infection prevention and control program.
CPost nurse staffing information every day.
October 9, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 13, 2024 · 3 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 8, 2024 · 1 citation · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 25, 2024 · 2 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
January 29, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 29, 2023 · 6 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Questions to ask on a tour of Avantara Palos Heights
- Inspectors cited the home at the actual-harm level on July 3, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 25, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $22,645 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 3, 2025 | Fine | $12,438 |
| Oct 9, 2024 | Fine | $10,207 |
| Oct 9, 2024 | Payment Denial | 14 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near Avantara Palos Heights
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.4 mi
Palos Community Hospital Palos HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
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5.3 mi
Advocate Christ Hospital & Medical Center Oak LawnEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 49m for patients treated and sent home
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7.0 mi
Little Company of Mary Hospital Evergreen ParkEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Avantara Palos Heights › All nursing homes in Palos Heights ›
Compare Avantara Palos Heights with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mercy Circle · Chicago · 5 stars · 5.8 mi
- Victorian Village Health & Well · Homer Glen · 5 stars · 6.6 mi
- Avantara Chicago Ridge · Chicago Ridge · 4 stars · 2.5 mi
- Warren Barr Oak Lawn · Oak Lawn · 4 stars · 5.3 mi
Other Legacy Healthcare nursing homes in Illinois
- Avantara Libertyville · Libertyville · 5 stars
- Bella Terra Elmhurst · Elmhurst · 5 stars
- Bella Terra Lagrange · La Grange · 5 stars
- Bella Terra Streamwood · Streamwood · 5 stars
- Bella Terra Wheeling · Wheeling · 5 stars
- Avantara Long Grove · Long Grove · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 96 Legacy Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.